Receptionist/Accounts Receivable

Morgan Distributing Inc•Decatur, IL

17d•$16 - $19•Onsite

About The Position

Seeking a Receptionist and Accounts Receivable role in a growing, family-owned business. Morgan Distributing, Inc. ("MDI") is a third-generation, family-owned flagship motor fluid distributor in Illinois, Missouri, Indiana, Iowa, Kentucky, and Arkansas. Founded in 1954, MDI prides itself on delivering the highest quality motor oils, industrial lubricants, metalworking, gas, diesel, propane and specialty fluids to its customers across various markets including automotive, trucking, heavy-duty, agriculture, construction, mining, power generation, and industrial. The company provides industry-leading technology through synthetic lubrication, energy savings analysis, and assists in the development of long-term sustainable maintenance programs. MDI is headquartered in Decatur, Illinois with additional locations in Fairfield, Illinois, Cape Girardeau, Missouri, and Valparaiso, Indiana. This position is located in Decatur, IL.

Requirements

Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing.
Has “thick skin" and is able to handle complaints and unpleasant customers.
Has a pleasant, patient, and friendly attitude.
Strong detail orientation and communication/listening skills.
Willingness to work occasional approved overtime when needed.
Possess a strong work ethic and team player mentality.
High School Diploma or equivalent
Proficiency in Computer skills: Word, Excel, Internet

Nice To Haves

Clean driving record

Responsibilities

Maintains telecommunication system by answering the main telephone console promptly and distributing to the appropriate employee that can assist customers.
Welcomes visitors/customers by greeting them in person or on the telephone, answering or referring inquiries.
Directs visitors/customers by maintaining employee and department directories.
Maintains a safe and clean reception area.
Posts customer payments by recording cash, checks and credit card transactions.
Posts revenues by entering and verifying local deposits.
Updates Receivables by reporting on unpaid invoices—Assistant to Customer Service Supervisor on A/R Team.
Year-end responsibility of organizing and boxing all Accounts Receivables customer files, invoicing, checks, credit card transactions, etc.
Verifies validity of account discrepancies by obtaining and investigating information from customers.
Resolves valid and authorized deductions by adjusting entries.
Resolves collections by examining customer payment plans, payment history, credit lines; coordinating contact with collections department.
Summarizes receivable by maintaining invoice accounts; coordinating monthly transfer to A/R account verifying totals; preparing report.
Protects the organization's value by keeping information confidential.