Receptionist Accounts Payable

Life Care Center of The Willows•Valparaiso, IN

About The Position

The Receptionist efficiently provides clerical support and serves as the facility’s first point of contact for visitors, both in person and by phone, in accordance with applicable laws, regulations, and Life Care standards. The role requires professional customer service, effective use of the facility phone and paging system, confidentiality, and collaboration with an interdisciplinary team.

Requirements

High school graduate or equivalent.
Successfully completed a secretarial science program from an accredited college or university, or have at least six months of experience in a clerical role.
Proficient in Microsoft Word, Excel, and email.
Able to make independent decisions when circumstances warrant.
Knowledgeable about practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
Able to implement and interpret departmental programs, goals, objectives, policies, and procedures.
Proficient in applicable competency areas, including patient rights, safety, and sanitation.
Able to read, write, speak, and understand English.
Able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Responsibilities

Serve as the first point of contact for guests and visitors in person and by phone in a friendly, professional manner.
Operate the facility phone and paging system effectively.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance.
Use concentration, reasoning skills, and good judgment.
Communicate and function productively on an interdisciplinary team.
Follow applicable laws, regulations, facility guidelines, and company policies and procedures.
Maintain professional working relationships with associates and vendors.
Maintain confidentiality of proprietary and confidential information.
Complete mandatory Code of Conduct and other appropriate compliance training.