Reception Assistant

The University of New Mexico•Albuquerque, NM

1d•Onsite

About The Position

The Student Reception Assistant serves as the first point of contact for visitors, students, faculty, staff, and community members. This position provides excellent customer service, supports daily office operations, and assists with administrative tasks to ensure a welcoming and professional reception environment. The Student Reception Assistant gains valuable experience in communication, organization, customer service, and office administration.

Requirements

Previous customer service, reception, or office experience.
Experience using office equipment such as printers, copiers, and scanners.
Familiarity with university systems and resources.
Strong verbal and written communication skills.
Professional and courteous demeanor.
Ability to interact effectively with diverse populations.
Basic computer proficiency, including Microsoft Office and Google Workspace applications.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Reliable attendance and punctuality.

Responsibilities

Greet visitors and provide professional, courteous customer service.
Answer and direct incoming phone calls, emails, and in-person inquiries.
Assist students, faculty, staff, and visitors with basic questions and referrals to appropriate resources.
Maintain the reception area in a clean, organized, and welcoming manner.
Schedule appointments and reserve meeting spaces and parking spaces as needed.
Monitor and distribute incoming mail, packages, and office deliveries.
Assist with data entry, filing, scanning, copying, and document preparation.
Support office events, workshops, and special projects.
Maintain confidentiality of sensitive information in accordance with university policies.
Perform other administrative duties as assigned.