Receiving/Warehouse Supervisor

BIG TOOL BOX INC•Centennial, CO

14d•$19 - $26•Onsite

About The Position

Big Tool Box is hiring a Receiving/Warehouse Supervisor to lead the Receiving and Warehouse team in achieving receiving accuracy, organized backroom operations, and reliable product flow from the dock to the sales floor. This leadership role oversees receipt and invoice audits, receiving paperwork, backroom organization, delivery coordination, vendor credits, the Sort & Segregate Program, and audits of the BOPUIS (Buy Online Pick-Up In Store) process. The role includes RF administration rights, AP portal access, and responsibility for the forklift fleet, with a stated direct path to Operations Manager. The supervisor trains and schedules Receiving/Warehouse associates and Delivery Drivers, leads daily huddles and weekly one-on-ones, recognizes strong performance, and promptly coaches discrepancies. The position also maintains receiving records and 5S backroom standards, coordinates deliveries and transfers, pursues vendor credits, and reports on operational performance and improvement efforts. This is a full-time salaried or hourly leadership role.

Requirements

High school diploma or GED.
At least 2 years of receiving or warehouse leadership experience.
Proven experience with Sort & Segregate, BOPUIS fulfillment, AP reconciliation, and vendor credit pursuit.
Expertise in receiving, warehouse management systems (WMS), the BOPUIS module, RF scanners, and Excel reporting.
Current forklift certification.
Valid driver's license and clean driving record.
Age 18 or older.
Ability to lift and carry up to 50 pounds repeatedly and operate a forklift for 4 or more hours daily.
Early-morning availability and occasional weekend availability.
Strong attention to detail and commitment to accuracy, sustainability, and online order fulfillment.

Nice To Haves

Associate or bachelor's degree in logistics or supply chain.

Responsibilities

Train and schedule Receiving/Warehouse associates and Delivery Drivers on accurate counting, forklift safety, paperwork standards, Sort & Segregate, and BOPUIS procedures.
Conduct daily huddles and weekly one-on-ones, recognize accurate truck handling, and coach discrepancies promptly.
Audit all high-value receipts and 30% of all receipts, verifying piece counts, scan accuracy, damage photos, and ASN exceptions in real time.
Match invoices to purchase orders, receiving reports, and bills of lading, and resolve discrepancies within 48 hours.
Oversee the daily Sort & Segregate process, separating salvage, recyclable materials, hazardous waste, and return-to-vendor items from regular freight.
Ensure staff properly identify and stage BOPUIS over-receives, defective or damaged goods, cardboard and plastic, and e-waste in designated bins.
Audit all BOPUIS picks and staging weekly for correct SKU, quantity, and condition before customer notification.
Spot-check BOPUIS warehouse holds for labeling, compliance with the 48-hour expiration rule, and security.
Resolve BOPUIS shorts, damages, and cancellations the same day, and retrain staff on scan-to-stage accuracy as needed.
Maintain complete receiving paperwork, 5S backroom standards, and velocity-based slotting.
Schedule and coordinate customer deliveries, contractor will-calls, and store transfers.
Pursue vendor credits for shorts, damages, mis-ships, quality issues, and BOPUIS over-receives; submit claims with photos within 24 hours and recover at least 95% of eligible dollars.
Publish weekly dashboards on receiving accuracy, credit recovery, Sort & Segregate volume, and BOPUIS fulfillment rate.
Lead improvement projects to reduce invoice exceptions, BOPUIS errors, and waste-hauling costs.
Perform other duties assigned by store management.