Ensures returned equipment is received, tracked, disinfected and routed in a timely and accurate manner. This role involves receiving and prioritizing returned product repair units, separating and sorting them by unit type, and verifying and recording unit information in the computer database. The specialist will also route equipment to the appropriate station, correspond with the Customer Business Services group to resolve discrepancies, and process returned accessories/products through the reclamation work cell. Additionally, the role includes logging Reward Program returns, scrapping obsolete/damaged equipment, disinfecting returned units, and maintaining a clean receiving area. Basic computer skills, including MS Word and Excel, are necessary, along with the ability to work with departmental software.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED