Receiving Clerk

Faena Hotels and Residences LLC•Miami Beach, FL

About The Position

The Receiving Clerk is responsible for receiving and documenting goods and materials ordered by the Purchasing Agent. The Receiver refuses and documents items that are not on the original purchase order, are damaged, or have passed their expiry date. The role operates and secures the storeroom, checks refrigeration temperatures, verifies and issues stock, rotates inventory using first-in, first-out practices, and stores goods in designated areas. The Receiving Clerk also supports inventory activities as directed by the Purchasing Supervisor or Purchasing Director. Receiving duties include reviewing purchase orders and food orders, recording deliveries, handling discrepancies and returned goods, completing required forms and credit memos, following partial-shipment procedures, and distributing goods to authorized personnel or departments. The role maintains the receiving dock and log book, coordinates pickup of outgoing packages, and completes daily work. The Receiving Clerk follows departmental policies and procedures, uses and maintains equipment appropriately, keeps assigned work areas clean and organized, and provides attentive service to guests and residents. The role also responds to complaints, maintains knowledge of property-management and manual procedures, and works proactively with colleagues and vendors.

Responsibilities

Open and secure the storeroom.
Check refrigeration temperatures and report problems to Engineering, Security, and the Purchasing Supervisor.
Verify goods received, issue stock, and rotate stock using first-in, first-out practices.
Store food, beverages, supplies, and equipment in designated areas and maintain storeroom upkeep.
Assist with inventory as directed by the Purchasing Supervisor or Purchasing Director.
Post receiving hours and organize and review purchase orders and food orders.
Maintain the receiving dock, clear it at the end of the day, and maintain dock traffic flow.
Record all deliveries and handle discrepancies and returned goods.
Complete discrepancy forms for goods received without invoices, returned goods without credit notes, and error corrections; write credit memos when refusing items.
Follow partial-shipment procedures when applicable.
Receive items including beverages, food products, dry goods, chemicals, and major equipment.
Promptly distribute or call for food and products to avoid spoilage or contamination, and ensure delivery documents are signed, dated, and time-stamped.
Deliver non-perishable goods to the appropriate departments and ensure documents are signed, dated, and time-stamped.
Coordinate pickup of daily outgoing packages and alert the Supervisor to any issues.
Complete daily work and maintain the log book.
Comply with departmental policies, service procedures, and standards.
Maintain knowledge of equipment maintenance and use; use equipment only as intended and keep it in stock when not needed to prevent loss.
Anticipate and respond promptly to guest and resident needs, maintain positive relations, and resolve complaints to ensure satisfaction.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Maintain knowledge of the property management system and manual procedures.
Organize the workstation with designated supplies, forms, and resource materials, and report shortages to the supervisor.
Maintain a proactive, solutions-oriented, and helpful attitude toward colleagues and vendors.