Receiving & Accounting Clerk

SongTeller Hotel•Nashville, TN
•Onsite

About The Position

Herschend is seeking an accomplished and motivated Receiving & Accounting Clerk to work along the team and support operations for our newest hospitality venture, Dolly Parton’s SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate is highly organized, detail-oriented, and comfortable coordinating with vendors, hotel departments, and tenant businesses. Inspired by Dolly Parton's epic career and trailblazing spirit, SongTeller Hotel in Nashville is as unique as the global icon herself. Dolly welcomes guests to a place where they can Love Every Moment; it is a place to unplug, to connect with loved ones and to be entertained. We want to work alongside someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our hosts, guests, and community while simultaneously ensuring the success and profitability of our unique culinary offerings at Dolly Parton’s SongTeller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton’s Museum. To achieve success in this role, one must drive results while adhering to our Heartspitality® culture. SongTeller Hotel Nashville is more than just a place to rest your head, it's a hub of music, style, and hospitality designed the Dolly-way. Sprinkled with glamour, artistic surprises and a sense of humor - it's an experience as unforgettable as the entertainer herself. SongTeller Hotel celebrates the people, talent and setting of the destination, weaving the local music and culinary scenes together. So come experience the unique charm, and hospitality that could only be created by the iconic hostess herself!

Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent required.
  • This position requires a minimum of one-year experience as receiving clerk or similar position.
  • Proficiency in Microsoft Office (Excel, Outlook, Word) required
  • Strong organizational skills with high attention to detail
  • Excellent communication skills for coordinating with vendors, staff, and tenants
  • Ability to multitask and manage competing delivery schedules
  • Basic understanding of invoicing and purchase order processes
  • Must be able to pass a pre-employment background check and drug test

Nice To Haves

  • Associate's degree in Business, Accounting, or related field preferred
  • Prior experience in receiving, warehouse/logistics, or accounting support preferred

Responsibilities

  • Receive, inspect, and log all deliveries for the hotel and its tenants
  • Schedule and coordinate delivery windows with vendors and internal departments to avoid conflicts and delays
  • Instruct vendors on delivery procedures, drop-off locations, and property protocols
  • Follow through on all deliveries to confirm completion, accuracy, and condition of goods received
  • Verify received items against purchase orders and packing slips; flag and resolve discrepancies
  • Maintain organized records of all deliveries, including logs, signatures, and supporting documentation
  • Coordinate with department heads and tenants to ensure timely distribution of received goods
  • Maintain a clean, organized, and safe receiving area
  • Support a positive team environment by cooperating and communicating effectively with vendors, guests, and fellow employees.
  • Maintain professional appearance, good personal hygiene, and dependable attendance.
  • Demonstrate the company’s Lead with Love culture by being patient, respectful, honest, and supportive of fellow team members.
  • Remain flexible to work various shifts including evenings, weekends, holidays, and extended hours during inventory periods as required.
  • Perform other duties as assigned by leadership.
  • Review vendor invoices for accuracy against purchase orders and receiving records
  • Process invoices through Accounts Payable
  • Identify and resolve invoice discrepancies with vendors and internal stakeholders
  • Assist Accounting staff with data entry, filing, and other administrative support as needed
  • Support month-end processes related to receiving and accounts payable documentation
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