RECAP Billing and Collections Coordinator

Holland & Knight LLP • New York, NY

3d • $44 - $66 • Onsite

About The Position

The RECAP Billing and Collections Coordinator will assist the Practice Group Leader with team budgeting and rate sheets. This position is based in our New York City office. The Firm is a place where people truly believe in what they do and strive to achieve the highest standards of performance and success. The role involves managing accounts of a highly specialized, advanced, or sensitive nature, building rapport with billing attorneys and client contacts, and maintaining solid client relationships. The position requires a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law. Special projects and duties are also assigned.

Requirements

• Strong analytical and problem-solving skills with the ability to interpret financial and billing data.
• Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting).
• High level of attention to detail and accuracy, particularly in reviewing complex billing information.
• Knowledge of electronic billing systems and outside counsel billing guidelines (e.g., eBilling platforms).
• Ability to manage a high volume of work with competing priorities and tight deadlines.
• Strong written and verbal communication skills to effectively interact with attorneys, clients, and internal stakeholders.
• Excellent organizational and time management skills with the ability to track multiple assignments.
• Ability to work both independently and collaboratively in a team environment.
• Client-service mindset with the ability to build and maintain professional relationships.
• Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.
• Bachelor’s degree in accounting, Finance, Business Administration, or related field.
• 2–4 years of experience in billing, accounting, or finance, preferably within a law firm or professional services environment.
• Experience supporting high-volume billing operations and handling complex client accounts.
• Familiarity with electronic billing processes, invoice submission, and appeals for rejected or short-paid invoices.
• Demonstrated experience using Microsoft Office Suite (particularly Excel) in a professional setting.

Nice To Haves

• Experience with legal billing software or e-billing platforms (e.g., Elite, Aderant, or similar systems).
• Prior experience working with attorneys or practice groups in a law firm environment.
• Understanding of client-specific billing guidelines and compliance requirements.
• Exposure to budgeting or financial reporting for practice groups or departments.

Responsibilities

• Assist the Practice Group Leader with team budgeting and rate sheets.
• Analyze financial data.
• Prepare Excel reports as requested by Management.
• Prepare various reports (CST, etc.).
• Responsible for maintenance of projects for accounting functions.
• Ebill assigned client bills as required by client driven outside counsel guidelines and/or engagement letters.
• Research and answer questions pertaining to assigned client accounts and/or practice group assignments.
• Handle and process a high volume of complex bills.
• Review and verify accuracy of billing and supporting documentation as required.
• Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices.
• Prepare ad hoc reports for attorneys as needed.
• Collaborate with Ebilling Solutions Specialist on client assignments moving from paper billing to electronic billing.
• Manage accounts of a highly specialized, advanced, or sensitive nature.
• Build rapport with billing attorneys as well as client contacts to establish and maintain solid client relationships.
• Maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
• Undertake special projects and duties as assigned.

Benefits

• Comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• Life and AD&D insurance
• Short and long term disability insurance
• Tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• Health advocacy services
• Behavioral health and counseling resources for all family members
• 401(k)
• Profit sharing
• Backup dependent care
• Senior care planning support
• Resources for individuals with development disabilities and their caregivers
• Paid holidays and other paid time off, including paid leave for new parents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level