Recall Coordinator

COMMUNITY HEALTH CENTER OF LUBBOCK INC•Lubbock, TX

2d•Onsite

About The Position

The Recall Coordinator facilitates Early and Periodic Screening, Diagnostic, and Treatment (EPSDT), Dental, First Dental Home, and Annual Wellness visits according to required periodicity, health checks, and vaccination schedules. The role runs reports using age-specific criteria, organizes and coordinates mailouts about available visits, and schedules these visits for clients. The coordinator maintains detailed records and tracks client information, assists with the Medicaid approval process, and greets clients in a cheerful, friendly, and polite manner. This is a full-time, day-shift position at the Main Clinic in Lubbock, Texas. Hours are 8 a.m.–5 p.m., Monday through Friday, with some weekend and evening work. Occasional travel is required; the employee must have a valid Texas driver's license, current auto insurance, and reliable, safe transportation. CHCL provides quality primary and preventive health care services to those in need and is an equal opportunity employer.

Requirements

High school diploma or GED equivalent.
At least two years of work experience in a clerical position; post-high-school education may be substituted for this experience.
English language proficiency.
Valid Texas driver's license and current auto insurance.
Reliable and safe transportation.
Availability to work 8 a.m.–5 p.m. Monday through Friday, with some weekend and evening work, and occasional travel.

Nice To Haves

Two semesters of college or four semesters of vocational training.
Bilingual English/Spanish.

Responsibilities

Facilitate EPSDT, Dental, First Dental Home, and Annual Wellness visits according to required periodicity, health checks, and vaccination schedules.
Run reports using age-specific criteria.
Organize and coordinate mailouts about available EPSDT, Dental, First Dental Home, and Annual Wellness visits.
Schedule EPSDT, Dental, First Dental Home, and Annual Wellness visits for clients.
Maintain detailed records and tracking of client information.
Assist with the Medicaid approval process.
Greet clients with a cheerful, friendly, and polite demeanor.