Real Time Systems Capability Strategist

TC Energy•Calgary, AB
•Hybrid

About The Position

TC Energy is seeking a Real Time Systems (RTS) Capability Strategist for its IS Operational Technology, Growth and Divestitures organization. The role can be based in Calgary, Alberta; Houston, Texas; or Charleston, West Virginia, and reports to the Manager of Real Time Systems and PI. This business-facing individual contributor role focuses on the Plan function. The strategist supports the planning and evolution of RTS capabilities by working with business stakeholders, the Portfolio Architect, the RTS Manager, technical leads, vendors, and delivery teams. The role connects business outcomes, capability improvements, and technology investments, maintaining roadmaps aligned with business priorities as Operational Technology environments evolve through modernization, integration, data, AI, and growth initiatives. The position requires current, valid authorization to travel internationally, including to Canada, the U.S., and Mexico. Occasional travel to other company locations for temporary assignments, meetings, or training may be required. Occasional participation outside normal business hours may be required to support critical planning, releases, or operational events. Eligible office-based employees follow a hybrid work model and flexible dress code.

Requirements

  • Bachelor’s degree in Engineering, Information Systems, Computer Science, Business, or a related discipline, or equivalent experience.
  • At least 6 years of experience in Operational Technology, Information Technology, industrial systems, business analysis, product or capability planning, or a related field.
  • Current, valid authorization to travel internationally, including to Canada, the U.S., and Mexico.
  • Strong stakeholder engagement, facilitation, and relationship-building skills.
  • Clear written and verbal communication, including the ability to explain technology considerations to business and technical audiences.
  • Ability to collaborate and influence without direct authority.
  • Organized and analytical, with the ability to manage multiple priorities and dependencies.
  • Outcome-oriented, with sound judgment and a practical approach to problem solving.
  • Curiosity and commitment to continuous learning in a changing Operational Technology environment.

Nice To Haves

  • Experience in energy, pipelines, utilities, or other critical infrastructure sectors.
  • Familiarity with AVEVA PI System, measurement systems, or comparable real-time technologies.
  • Experience supporting product management, capability management, business relationship management, or portfolio planning practices.
  • Experience working with vendors and managed service providers.
  • Experience supporting Real Time Systems and Operational Technology environments, including SCADA, historian, measurement, control center, or related capabilities, and understanding operational, reliability, cybersecurity, resilience, and lifecycle considerations.
  • Experience developing technology roadmaps, business cases, capability assessments, and lifecycle plans, including demand management, prioritization, and technology improvement initiatives.
  • Experience working across business stakeholders, architects, technical teams, delivery teams, and operational support functions.
  • Ability to translate business needs into capability requirements, use cases, expected outcomes, and planning recommendations.
  • Ability to analyze options, dependencies, risks, costs, and benefits and present practical recommendations.
  • Ability to use data and stakeholder input to assess adoption, capability effectiveness, and improvement opportunities.

Responsibilities

  • Maintain and evolve multi-year RTS capability roadmaps, including Measurement, PI, AVEVA CONNECT, CR LINC, and related platforms.
  • Engage business stakeholders to understand operational challenges, emerging needs, desired outcomes, and opportunities for capability improvement.
  • Translate business needs into capability requirements, use cases, outcome statements, and planning inputs.
  • Co-develop capability strategies and roadmaps with the Portfolio Architect, incorporating business priorities, architecture direction, lifecycle requirements, dependencies, risks, and technical constraints.
  • Maintain visibility into enhancement requests, future demand, product health, lifecycle risks, technical debt, and modernization opportunities.
  • Develop evidence-based recommendations on capability investments, prioritization, sequencing, and optimization.
  • Support business case development by defining problems, expected outcomes, options, benefits, costs, risks, and dependencies.
  • Facilitate roadmap, planning, governance, and investment discussions across business, architecture, delivery, and operations stakeholders.
  • Contribute subject matter expertise to governance, portfolio planning, and investment review activities.
  • Partner with delivery and operational teams to clarify capability outcomes and support implementation, adoption, transition to support, and sustainable operation.
  • Champion awareness, adoption, and effective utilization of RTS capabilities across the organization.
  • Partner with business stakeholders to define success measures and monitor adoption and capability effectiveness; business stakeholders remain accountable for realizing operational and business benefits.
  • Assess vendor roadmaps, industry trends, and emerging technologies for applicability to RTS capabilities.
  • Maintain capability documentation, roadmap decisions, assumptions, dependencies, and lessons learned.
  • Escalate material risks, priority conflicts, and investment decisions requiring management or governance action.

Benefits

  • Hybrid work model for eligible office-based employees.
  • Flexible dress code for eligible office-based employees.
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