Real Property Agent II - Property Management Unit (FMD)

King County•Seattle - Regional area, WA

1d•Hybrid

About The Position

King County’s Facilities Management Division (FMD) is seeking a Real Property Agent II (RPA II) to work with the Real Estate Services (RES) - Property Management Unit (PMU). The RPA II is responsible for property management services of FMD’s custodial properties, including greenbelts, tax titles, office buildings, mixed-use, retail, industrial, and multi-family properties — varying in condition, use, occupancy, and agency stakeholders. Real Estate Services (RES) supports the Facilities Management Division, various King County agencies, and the public by offering a diverse range of functions. These functions include the acquisition of properties, requests for easements, lease negotiation, property management services, sale of surplus or tax title property, and overseeing a centralized inventory that tracks all County-owned real property interests. Additionally, Real Estate Services processes applications for utility franchises and permits for use of county property.

Requirements

Delivering customer service across in-person, phone, remote, and written channels
Reading, interpreting, and applying legal documents — contracts, leases, facility use agreements, and code
Requesting, reviewing, and interpreting vendor quotes and estimates
High-level organization and records management
Working in Real Estate, Property Management, Transition Management, and/or Facilities Management
Post-project analysis and reporting
Driving process improvement and identifying opportunities to expand FMD/PMU’s impact.
Using platforms such as Outlook, Maximo, CoStar, SharePoint, OneNote, Excel, and Teams
Demonstrating accountability, integrity, genuine curiosity, and a collaborative spirit

Responsibilities

Screen inquiries, identify needs, and provide resolution paths with accuracy and follow-through across all communication channels.
Research, analyze, and compile property and customer data; assist with escalating property management recommendations.
Read, interpret, and apply legal descriptions in collaboration with brokerage and legal teams.
Develop deep familiarity with FMD Custodial properties and associated records— leases, amendments, easements, abstracts, property condition reports, financial records, codes— using a wide variety of resources.
Prevent, anticipate, and remediate property issues. Interpret records and codes to determine responsibility and escalate concerns.
Partner cross-functionally and as needed with Customer Services, Property Management, Brokerage, Facilities, Transition Management, Capital Projects, Finance, and Strategy etc.
Proactively learn and leverage FMD systems and software. Manage shared inboxes, folders, phone applications, platforms, and record-keeping sources. Identify and recommend streamlining opportunities.
Conduct or manage site walks, property surveys, tenant/landlord meetings, onboarding/exiting, and compliance inspections. Consult with attorneys, engineers, and other experts; escalate as applicable.
Support budget preparation and management; track forecasting vs. actuals. Solicit, review, and escalate vendor quotes. Coordinate approved scopes, monitor budget vs. actual costs, and verify payments and records.
Identify suitable surplus properties for sale; assist in preparing and conducting public real property sales; evaluate bids and offers; initiate invoices and payments.
In partnership with Brokerage, understand customer needs and mediate between tenant and landlord representatives in accordance with lease terms, facility use agreements, King County Executive Office, and FMD’s vision.
Additional duties as assigned.