Real Estate Processing Specialist II
About The Position
The Real Estate Processing Specialist II supports the Real Estate Processing Department by processing Home Equity loans, reviewing income and home valuations, and reviewing title reports. The role contributes to high-quality member service and collaborates with other departments and partners. It reports to the Supervisor – RE Processing and has no supervisory or managerial responsibility. Contacts include all levels of credit union employees, internal and external auditors, and vendors. The specialist reviews and documents loan materials from members and third-party vendors to satisfy required conditions, manages loan conditions received through multiple channels, and communicates with members throughout the loan process. The position also educates members about Home Equity products, helps address inquiries, and may offer products and services that meet members’ financial needs. It requires attention to service levels, regulatory compliance, confidentiality, and cooperation across teams.
Requirements
- Three years of experience in loan processing, preferably in real estate lending.
- Experience calculating W-2 income and personal tax returns.
- Knowledge of real estate lending and processing, including loan-to-value calculations and document preparation.
- Strong communication, organizational, presentation, member-service, and interpersonal skills.
- Ability to make sound decisions based on department procedures, company guidelines, and policies.
- Ability to multitask in a fast-paced environment while remaining detail-oriented and results-oriented.
- Strong analytical, problem-solving, and time-management skills.
- Strong PC skills, including Microsoft Word, Excel, and real estate origination systems.
Nice To Haves
- Bachelor’s degree in a related field or equivalent experience is preferred.
Responsibilities
- Demonstrate Bellco’s Act Nice Behaviors and Core Values in interactions with members, prospective members, and personnel in other departments.
- Complete activities and service-level agreement goals associated with Real Estate Processing.
- Thoroughly review and document loan documents provided by members and third-party vendors to satisfy required conditions, including income documents, title, and appraisal reports.
- Manage and distribute loan conditions received through a variety of channels.
- Communicate daily with members through their preferred channel to provide updates and expectations throughout the loan process.
- Educate members on Home Equity products, assist with inquiries, and offer products and services that meet members’ financial needs.
- Use internal reports and dashboards to maintain service levels and ensure daily tasks are completed.
- Collaborate with Home Equity team members and other business areas.
- Prepare for and participate in regular pipeline reviews with management to ensure daily tasks are met.
- Provide coverage for co-workers to maintain member communications and processes and meet service-level agreements.
- Contact vendors as needed to clarify data and reports for loan processing.
- Ensure compliance with regulatory and Agency requirements, including RESPA, the Homeowner’s Protections Act of 1998, SCRA, Fair Credit Legislation, HMDA, and CFPB requirements.
- Perform other related duties assigned by management.
- Be available to work as scheduled and report to work on time.
- Accept supervision and work well with others.
- Comply with organizational policies, the Employee Handbook, Code of Conduct, and required annual training.
- Foster an inclusive workplace that values and leverages diversity and individual differences.
- Follow safe working practices and organizational safety policies and procedures.
- Demonstrate compliance with state, federal, and other regulatory agency requirements.
- Maintain strict confidentiality of records and personally identifiable information.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Supplemental life insurance
- Paid vacation
- Paid sick days
- Paid holidays
- Potential on-the-spot bonuses for extraordinary performance for eligible non-branch, non-management roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
