Real Estate Office Administrator

Team Kelli Lang RE/MAX Gateway • Anacortes, WA

10h • Onsite

About The Position

We are hiring a highly organized and dependable Office Admin to join our fast-paced real estate team in Anacortes, WA. This is a full-time, in-office position Monday–Friday from 8:00 AM–4:00 PM. This role is the operational hub of our office. You’ll support agents, leadership, marketing, and client experience while helping keep day-to-day operations running smoothly behind the scenes. No two days look exactly the same, so we’re looking for someone who enjoys variety, takes initiative, and thrives in a busy environment. The right person for this role is proactive, detail-oriented, and resourceful. You don’t wait around for direction—you notice what needs to be done and jump in. You enjoy solving problems, staying organized, helping people, and being part of a collaborative team that truly cares about delivering five-star service. This is an excellent opportunity for someone who enjoys responsibility, works well independently, and wants to grow within a high-performing real estate office that values professionalism, teamwork, and community.

Requirements

• Previous experience in office administration, customer service, real estate, title/escrow, banking, or a fast-paced professional environment is preferred but not required.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks and manage multiple responsibilities at once.
• Self-starter with strong problem-solving and critical-thinking skills.
• Comfortable learning and using new technology and systems quickly.
• Professional, dependable, and trustworthy.
• Positive, team-oriented attitude with a willingness to help wherever needed.
• Ability to work independently and stay productive without constant oversight.
• High school diploma or GED required.

Responsibilities

• Client Communication & Front Office Support: Answer incoming office calls, texts, emails, and voicemails professionally. Welcome clients and visitors while creating a positive first impression. Maintain accurate communication records and route inquiries appropriately. Assist with walk-in clients and notify team members when needed.
• Administrative & Operational Support: Manage calendars, appointments, and Zoom meetings. Enter and organize new leads in Follow Up Boss CRM. Assist with data entry, file organization, and daily office operations. Compile and report agent and team statistics. Support leadership with administrative tasks and special projects.
• Marketing & Listing Coordination: Assemble and coordinate printing of CMAs and pre-listing packets. Organize and restock buyer guides, marketing materials, and office supplies. Assist with listing marketing preparation and coordination. Capture photos and short-form content for listings, events, and social media.
• Office & Team Coordination: Prepare and reset conference rooms for meetings and presentations. Help coordinate team meetings, trainings, and office events. Maintain a clean, professional, and welcoming office environment. Assist with team celebrations, birthdays, client gifts, and special occasions.
• Errands & Field Support: Run local errands, deliveries, and gift pickups as needed. Assist with lockboxes, signage, and showing support items. Provide occasional support to leadership outside the office.
• Communication & Technology: Use Google Workspace, Follow Up Boss, Zoom, and other office systems efficiently. Communicate consistently with team members through Google Chat and email. Complete assigned projects with accuracy and minimal supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED