Real Estate Mortgage Claims Specialist

RE Global•Oklahoma City, OK
•Onsite

About The Position

The Mortagee Claims Review Specialist conducts post-conveyance FHA insurance claim reviews involving complex documentation, regulatory interpretation, and financial analysis. The specialist independently evaluates claim eligibility, identifies surchargeable and ineligible costs, and documents determinations that must withstand audit and oversight. All work is performed in accordance with HUD policies, handbooks, Mortgagee Letters, and federal performance standards. Security & Compliance: Maintain compliance with federal PII and CUI protection requirements. Follow system access, authentication, and remote-work security protocols. Maintain eligibility through ongoing federal suitability requirements. System & Access Requirements: Ability to obtain and maintain access to HUD systems, including P260. Demonstrated experience working in secure, role-based federal systems. Strong system documentation discipline in high-volume environments.

Requirements

  • 3+ years of FHA claims processing, review, or mortgage servicing compliance experience.
  • Demonstrated experience in making independent claims determinations.
  • Strong knowledge of FHA foreclosure, conveyance, and post-conveyance claims.
  • Experience in identifying surchargeable items and claim reductions.
  • Ability to pass and maintain a federal background investigation.
  • Ability to obtain and maintain access to HUD systems, including P260.
  • Demonstrated experience working in secure, role-based federal systems.
  • Strong system documentation discipline in high-volume environments.

Nice To Haves

  • Prior experience supporting federal housing programs.
  • Experience with P260, FHA Connection, or similar claims systems.
  • Background in audit, quality control, or regulatory compliance.
  • Proven performance in production-driven federal environments.

Responsibilities

  • Conduct post-conveyance FHA insurance claim reviews.
  • Evaluate claim eligibility.
  • Identify surchargeable and ineligible costs.
  • Document determinations that must withstand audit and oversight.
  • Maintain compliance with federal PII and CUI protection requirements.
  • Follow system access, authentication, and remote-work security protocols.
  • Maintain eligibility through ongoing federal suitability requirements.
  • Obtain and maintain access to HUD systems, including P260.
  • Work in secure, role-based federal systems.
  • Maintain strong system documentation discipline in high-volume environments.

Benefits

  • Health & Welfare (H&W) benefits or cash-in-lieu, as permitted under SCA.
  • Paid Federal Holidays per the applicable wage determination.
  • Paid Time Off (PTO) in accordance with contract requirements and company policy.
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