Real Estate Escrow Specialist

HomeServices of America•Eden Prairie, MN

4h•$25 - $29•Hybrid

About The Position

The Real Estate Escrow Specialist performs escrow accounting duties and provides support to affiliate title companies and other Share Success Center (SSC) finance departments. The role supports multiple affiliate title and escrow companies and helps ensure cash settlement policies are followed to prevent mistakes and fraud. The specialist processes cash related to real estate closings, maintains records in SoftPro, performs daily cash management and balancing, monitors bank portals, communicates with company staff and bank contacts, responds to information requests, and investigates discrepancies. The position also collaborates with SSC finance departments, follows up on outstanding checks, and completes other assigned duties. The role requires meeting performance expectations and maintaining productive relationships while following company policies and protecting confidential information.

Requirements

1–3 years of experience in real estate/title, mortgage loan servicing, banking, or an applicable field.
Associate’s degree in accounting, business, or finance.
Experience working in banking and cash management or processing wire transfers.
Ability to work in a hybrid environment and proactively without supervision.
Strong communication skills via email, phone, or in person.
Ability to work independently, prioritize tasks, and meet deadlines.
Strong basic data-entry skills and a numbers-oriented approach.
Ability to collaborate with a team and work well with others.

Responsibilities

Perform escrow accounting tasks and meet or exceed service-level agreement requirements.
Record and send cash related to real estate closings, including wire transfers and ACH.
Maintain title software records in SoftPro.
Perform daily cash management, including balancing wire activity, moving cash between and out of escrow ledgers, and recording transactions to escrow files.
Monitor bank portals and run banking reports.
Communicate with title and escrow company staff about specific files and questions.
Communicate with bank contacts and corporate treasury when necessary.
Respond to information requests from inside or outside the company.
Investigate and resolve account and file discrepancies.
Work with SSC finance departments and other groups as needed.
Follow up on outstanding checks.
Perform other duties as assigned.
Meet performance and behavior expectations; complete responsibilities within expected time frames and with quality and professionalism.
Maintain positive and productive relationships with staff, customers, and business partners.
Develop the technical and professional competencies needed for the role, follow company policies and procedures, protect confidential information, attend work punctually and regularly, and follow good safety practices.