Real Estate and Tax Specialist III

Hennepin County•Downtown Minneapolis, MN

2d•Onsite

About The Position

The Property Tax Division of Hennepin County’s Land Information and Tax Services department is seeking a Real Estate and Tax Specialist III. Under limited supervision, this position reviews, processes, and maintains property tax records and assists clients with payment transactions, mail processing, and complex property tax questions. The role is based at the Hennepin County Government Center in downtown Minneapolis. Work hours are Monday through Friday, typically 7:30 a.m. to 4:30 p.m. New Employee Orientation for benefit-earning employees is held in person in downtown Minneapolis. This is a full-time, benefit-earning position, internally classified as a Real Estate and Tax Specialist III. The posting may be used to fill current and future vacancies. Interview invitations are based on an assessment of education and experience, and final candidates may be required to complete a criminal background check.

Requirements

One of the following: three or more years of clerical experience processing and maintaining fiscal and/or legal documents; 33 months or more of general clerical experience and completion of the Office Specialist Pathway Training program; or a combination of education in business or another related field (3 semester credits equal 1 month) and experience totaling three years or more.

Nice To Haves

Experience working as a Real Estate and Tax Specialist I and/or Real Estate and Tax Specialist II.
Experience providing customer service in person and/or over the phone.
Experience working with complex math, such as calculating interest and tax amounts.
Experience working with general accounting and reconciliation.
Experience with Minnesota state statutes and/or property taxes in a work setting.
Experience using Microsoft Office Suite products, especially Excel and Outlook.
Ability to work independently and meet objectives under limited supervision.

Responsibilities

Process property tax payments, daily mail, tax statements, and penalty notices.
Maintain accurate tax records and follow established audit and retention practices.
Review and determine property tax payment posting according to established policies.
Perform complex tax calculations and manage specialized tax programs.
Calculate taxes due and payoff amounts for current and delinquent taxes.
Manually enter payment information into the tax system and reconcile daily work.
Respond to inquiries from taxpayers, attorneys, and mortgage and title companies about payment processing and expectations.
Research, analyze, and resolve customer questions and process related items according to established procedures and expectations.