REACH Mobile Crisis Coordinator

Easterseals PORT•Staunton, VA

4d•Hybrid

About The Position

EasterSeals PORT Health Job Description Mobile Crisis Coordinator Are you a license-eligible clinician with a passion for making a real difference in the lives of people living with mental health challenges and substance use disorders? At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We’re seeking a compassionate and dedicated full-time Mobile Crisis Coordinator to join our Community Regional Crisis Response (CR2) team in Virginia. You must live in Lynchburg, Bedford, or Appomattox areas, and be licenses eligible. Schedule: Full-Time: (3) 12 hour shifts 9P-9A and (1) 4 hour shift, Sun- Wed Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Position Summary: The Reach Mobile Crisis Coordinator functions primarily to provide clinical and coordination of services for REACH Mobile Crisis Team. Primary duties include on-site and telephonic/telehealth crisis intervention to include a shared rotation of a 24/7/365 crisis line. Primary duties also include crisis stabilization for individuals wh o are temporarily accessing crisis services within the individual’s home or other community setting.

Requirements

Qualified Mental Health Professional (QMHP) and/or Qualified Developmental Disabilities Professional (QDDP)– Minimum of a bachelor’s degree in human services or related field from a USDOE or CHEA accredited institution and no less than one year of fulltime relevant experience.
Must be registered (or eligible to register) as a QMHP-T with the Virginia Board of Counseling or hold a valid Licensed Mental Health Professional-Resident or Supervisee.
Those not currently registered must be eligible to apply and must submit their QMHP-T application upon hire, with registration obtained within 30 days, unless they are a Licensed Mental Health Professional.
Knowledge of the MH and I/DD systems of care.
Knowledge and ability to utilize computer word processing and data programs including but not limited to Microsoft Office Suite, Web-based data entry, etc.
Must demonstrate capacity to effectively communicate verbally and in written form.
Must have a valid, unrestricted, state appropriate driver’s license and vehicle insurance.
Satisfactory background check/screening as referenced in Easter seals PORT Health Human Resources Policy A6.
Satisfactory Tuberculosis (TB) Screening
Current satisfactory completion of therapeutic interventions training – either Therapeutic Options of Virginia (TOVA) or Crisis Prevention Institute (CPI) approved curricula.
Current approved certification to provide emergency CPR/First Aid

Nice To Haves

Graduation from an accredited college/university with a Master’s Degree in Counseling, Social Work, Psychology, or closely related field preferred.
Current, unrestricted Virginia license as an LPC, LCSW, or LMFT or closely related preferred.
Experience in intellectual/developmental disabilities, including programming for individuals with significant behavioral needs preferred.

Responsibilities

Provides rapid response to individuals experiencing a behavioral health crisis.
Meets the individual in an environment where they are comfortable to facilitate service engagement, stabilization, and resolution of the crisis when possible
Provides appropriate care/support/supervision in order to maintain safety for the individual and others, including but not limited to crisis intervention, community stabilization, care coordination, and treatment planning
Refers and links to all medically necessary behavioral health services and supports
Coordinates with behavioral health providers providing services to the individual throughout the delivery of the service
Maintains linkages and relationships with community partners.
Ensures the completion of all required documentation for Mobile Crisis services, including but not limited to assessment, treatment planning, and Crisis Education and Prevention Plans (CEPP).
Participates in required meetings with REACH Team Members and other applicable parties.
Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Crisis Therapeutic Home in collaboration with the REACH CTH Supervisor
Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Mobile crisis supports in collaboration with REACH Team Lead
Monitors individuals for any mental health or behavioral symptoms and provides crisis prevention, intervention and de-escalation supports in accordance with crisis guidelines and individual’s plan.
Plans, structures and prompts social and leisure time activities, including activities that build skills for behavior management, stress management, communication, adaptive living and daily living.
Collects and enters required data and produces documentation on administrative and service delivery and overall utilization of REACH services within established timeframes and according to set protocols.
Complies with all ESPH policies and procedures, HIPAA guidelines, DBHDS rules, Medicaid/Medicare federal guidelines.
Attends all staff and program meetings as requested.
Maintains regular attendance and punctuality, manages use of PTO time (if applicable), and follows all policies and procedures regarding time off.
Must demonstrate Easterseals PORT Health valued behaviors of Accountability, Commitment and Caring.
Follows all ESPH policy and procedures as appropriate to position.
Completes required training within prescribed timeframes.
Performs related duties as requested.