REACH Mobile Crisis Coordinator

Easterseals PORT Health•Staunton, VA

1d•Hybrid

About The Position

EasterSeals PORT Health is seeking a compassionate and dedicated full-time Mobile Crisis Coordinator to join their Community Regional Crisis Response (CR2) team in Virginia. The role functions primarily to provide clinical and coordination of services for the REACH Mobile Crisis Team. Primary duties include on-site and telephonic/telehealth crisis intervention, including a shared rotation of a 24/7/365 crisis line. Primary duties also include crisis stabilization for individuals who are temporarily accessing crisis services within the individual’s home or other community setting. The ideal candidate is a license-eligible clinician with a passion for making a real difference in the lives of people living with mental health challenges and substance use disorders. Candidates must live in Lynchburg, Bedford, or Appomattox areas and be license eligible.

Requirements

Qualified Mental Health Professional (QMHP) and/or Qualified Developmental Disabilities Professional (QDDP) – Minimum of a bachelor’s degree in human services or related field from a USDOE or CHEA accredited institution and no less than one year of fulltime relevant experience.
Must be registered (or eligible to register) as a QMHP-T with the Virginia Board of Counseling or hold a valid Licensed Mental Health Professional-Resident or Supervisee.
Those not currently registered must be eligible to apply and must submit their QMHP-T application upon hire, with registration obtained within 30 days, unless they are a Licensed Mental Health Professional.
Knowledge and ability to utilize computer word processing and data programs including but not limited to Microsoft Office Suite, Web-based data entry, etc.
Must demonstrate capacity to effectively communicate verbally and in written form.
Must have a valid, unrestricted, state appropriate driver’s license and vehicle insurance.

Nice To Haves

Graduation from an accredited college/university with a Master’s Degree in Counseling, Social Work, Psychology, or closely related field.
Current, unrestricted Virginia license as an LPC, LCSW, or LMFT or closely related.
Experience in intellectual/developmental disabilities, including programming for individuals with significant behavioral needs.
Knowledge of the MH and I/DD systems of care.

Responsibilities

Provides rapid response to individuals experiencing a behavioral health crisis.
Meets the individual in an environment where they are comfortable to facilitate service engagement, stabilization, and resolution of the crisis when possible.
Provides appropriate care/support/supervision in order to maintain safety for the individual and others, including but not limited to crisis intervention, community stabilization, care coordination, and treatment planning.
Refers and links to all medically necessary behavioral health services and supports.
Coordinates with behavioral health providers providing services to the individual throughout the delivery of the service.
Maintains linkages and relationships with community partners.
Ensures the completion of all required documentation for Mobile Crisis services, including but not limited to assessment, treatment planning, and Crisis Education and Prevention Plans (CEPP).
Participates in required meetings with REACH Team Members and other applicable parties.
Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Crisis Therapeutic Home in collaboration with the REACH CTH Supervisor.
Coordinates admissions/discharges and requests for appropriate individuals to/from REACH Mobile crisis supports in collaboration with REACH Team Lead.
Monitors individuals for any mental health or behavioral symptoms and provides crisis prevention, intervention and de-escalation supports in accordance with crisis guidelines and individual’s plan.
Plans, structures and prompts social and leisure time activities, including activities that build skills for behavior management, stress management, communication, adaptive living and daily living.
Collects and enters required data and produces documentation on administrative and service delivery and overall utilization of REACH services within established timeframes and according to set protocols.
Complies with all ESPH policies and procedures, HIPAA guidelines, DBHDS rules, Medicaid/Medicare federal guidelines.
Attends all staff and program meetings as requested.
Maintains regular attendance and punctuality, manages use of PTO time (if applicable), and follows all policies and procedures regarding time off.
Must demonstrate Easterseals PORT Health valued behaviors of Accountability, Commitment and Caring.
Follows all ESPH policy and procedures as appropriate to position.
Completes required training within prescribed timeframes.
Performs related duties as requested.