RCM Client Success Lead

Spectrum Billing Solutions • Skokie, IL

4d

About The Position

Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company serving healthcare organizations. The company is seeking a purpose-driven RCM Client Success Lead to help clients achieve success. This role is fully remote or may be performed in an office/home hybrid arrangement. The position offers the opportunity to work with industry experts in an engaging, transparent, and growth-oriented culture.

Requirements

• 1–3 years of client relationship management experience.
• 1–3 years of healthcare and/or RCM experience.
• A bachelor’s degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Self-starter who is comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated ability to deliver results.

Nice To Haves

• Experience in ABA or other behavioral healthcare.

Responsibilities

• Serve as a primary point of contact for client communications.
• Assist with new client implementations.
• Work cohesively with the internal Revenue Cycle Management (RCM) team.
• Maintain an understanding of RCM functions and workflows.
• Serve as a client partner and liaison while collaborating effectively with team members.
• Identify client needs and opportunities for improvement.
• Participate in meetings with new and existing clients.
• Attend company-wide and team-specific meetings.

Benefits

• Competitive salary and bonus.
• Healthcare benefits, including medical, dental, and vision.
• 401(k) with employer match.
• Flexible PTO.
• Growth opportunities within the organization.
• A close-knit team of talented and skilled individuals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level