RCM Cash Posting Manager

Excelsia Injury CareMiddle River, MD

About The Position

Excelsia Injury Care, founded in 1993, is dedicated to restoring quality of life for individuals injured in motor vehicle or work-related accidents through patient-centric care. With over 100 care centers across multiple regions, Excelsia aims to be a leading provider of injury care nationwide. The company offers a full continuum of outpatient care, including medical, orthopedics, neurology, rehabilitation, diagnostics, and surgery, supported by personalized assistance, detailed documentation, and outcome-oriented care coordination. Excelsia operates on values of respect and trustworthiness, adhering to high legal, regulatory, and ethical standards, and integrates environmental, social, and governance (ESG) considerations into its business practices.

Requirements

  • AA/BA/BS degree preferred; however, will consider a minimum of 4 years of related experience in Healthcare RCM.
  • Experience in leading high performing teams in the day-to-day function of cash posting and reconciliation.
  • Knowledge of banking, merchant services and PCI requirements.
  • CRCS certification required within 6 months in lieu of degree.

Nice To Haves

  • Knowledge of Workers compensation, and liability insurance is preferred.

Responsibilities

  • Manage the daily application of incoming payments and adjustments to patient accounts covering multiple states/platforms.
  • Ensure payments are posted accurately and within the established timeframe to meet the month end closing deadline and reconciliation requirements.
  • Oversee the reconciliation of daily/monthly bank receipts (Lockbox, ACH, and Credit cards).
  • Research unapplied cash, discrepancies, denials, and refunds.
  • Develop, implement, and maintain functional area administrative and operating procedures in conjunction with the Director of RCM.
  • Monitor staff performance and initiate quarterly audits to ensure productivity and quality.
  • Conduct employee reviews and prepare for presentation; administer reviews.
  • Uphold the company’s mission to provide exceptional patient care and lead in a way that aligns with the company’s ESG goals.
  • Other duties as assigned.
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