3334 RCM Business Analyst
About The Position
The RCM Business Analyst focuses on optimizing operational efficiency and financial performance, as well as executing strategic transformation initiatives throughout Revenue Cycle Management (RCM) operations. The Business Analyst will be responsible for supporting RCM initiatives with duties including project management, analyzing areas for process improvement, training, and documenting step-by-step protocols. This will include collaborating with leadership in other areas to support project initiatives. The ideal candidate will be involved with process reengineering, digital enablement, automation, and performance transformation focused on improving AR metrics such as DSO, denial rates, and collections.
Requirements
- Excellent verbal and written communication skills.
- Demonstrated organizational skills with the ability to function well in a fast-paced environment.
- Ability to act with integrity and professionalism and to maintain a high degree of confidentiality.
- Proficient in using organizational billing systems.
- Attention to detail.
- Flexible to the needs of the department and organization.
- High School Diploma or GED (Required).
- Healthcare revenue cycle experience (minimum of 1 year).
Responsibilities
- Identifying areas for improvement in RCM processes, implementing changes, and monitoring their impact. Evaluate critical process opportunities for improvement and propose tangible solutions to prevent recurring errors.
- Gathering operational and workflow requirements to document, implement and monitor workflow processes. Identification of root cause(s) of workflow/process incident management.
- Developing, proposing, and organizing initiatives related to RCM process improvement
- Creation of designed and approved processes, enhancement of the automation of the technical workflows, and providing monitoring/stabilization of current business processes
- Continuous review of RCM workflows and processes
- Creating and maintaining documentation like protocols and process maps and communicating effectively with stakeholders.
- Document detailed technical design for workflow automation, end-user documentation, and job aids.
- Training in new processes and protocols
- Effectively communicate and collaborate with leadership
- Analyzing data to identify trends, issues, and opportunities for improvement in the RCM process.
- Running and analyzing reporting as needed
- Monitoring new workflows and processes to ensure success
- Practice management maintenance related to RCM
- Create and support workflow tools such as Smartsheet
- Leading or assisting with RCM transformation initiatives, such as implementing new systems, redesigning workflows, and optimizing technology.
- Creating and executing project management plans
- Defining scopes for revenue cycle and/or company initiatives
- Setting and tracking project objectives
- Ensuring all project deliverables are completed and formally closed
- Communicating project timelines and milestones
- Monitoring project progress and assist with setting deadlines
- Presenting status updates
- Complete special projects and provide project support as requested by senior leadership.
- Other duties as assigned
Benefits
- 401(K) Company Match
- Medical and Dental Insurance
- Vision Benefits
- Flexible Spending Accounts
- Disability Insurance
- Life Insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
