RCM Administrator

Unified Women's Healthcare•UNAVAILABLE, Florida

About The Position

The RCM Administrator assists the Revenue Cycle Management department with administrative and clerical activities. The role includes managing correspondence and customer relationship management tasks, processing incoming mail and phone calls, and handling insurance and patient refund submissions and posting. Healthcare experience is a plus.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in an administrative support capacity.
  • Excellent customer service skills.
  • Excellent oral and written communication skills, including the ability to communicate logically and clearly.
  • Data entry proficiency.

Nice To Haves

  • Experience in a claims department is preferred.
  • Proficiency in Microsoft Office, particularly Excel, is preferred.
  • Healthcare experience is a plus.

Responsibilities

  • Manage the correspondence dashboard.
  • Perform customer relationship management activities.
  • Manage and process incoming mail and phone calls.
  • Manage insurance and patient refund submissions and posting.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.
  • Vacation, personal days, and paid holidays.
  • 401(k) with employer contribution, Flexible Spending Accounts (FSAs), and Health Savings Accounts (HSAs).
  • Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.
  • Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.
  • Professional development opportunities and resources.
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