Rapid Re-Housing Case Manager

The Salvation Army USA Central Territory•Minneapolis, MN

13h•$21 - $25•Hybrid

About The Position

The Salvation Army of the Twin Cities is dedicated to “Doing the Most Good” by providing holistic, person-centered services that empower individuals and families. Core programs include case management, basic needs assistance, housing and shelter services, community resource connections, and pastoral care. HOPE Harbor and Harvest Hills provide supportive housing and wraparound services that help individuals transition from crisis to stability, with a focus on building self-sufficiency, resilience, and community. The Rapid Re-Housing (RRH) Case Manager is responsible for assisting in the development, implementation, and oversight of the RRH program. The Case Manager empowers participants in navigating housing and community resources through targeted case management services. The Coordinator empowers participants experiencing homelessness and housing instability to secure and maintain housing, increase their self-sufficiency, and connect to their communities. Additionally, the Coordinator provides direct assistance and supports Coordinated Entry efforts by completing participant assessments and collaborating with community partners.

Requirements

Bachelor’s degree in a relevant field. An equivalent combination of education and experience may be considered in lieu of a degree.
Must be licensed by the state board if the degree is in social work.
Previous experience in social services required.
Must pass background checks, possess a valid driver’s license, and meet MVR requirements.
Strong interpersonal and communication skills.
Maintains confidentiality and exercises sound judgment when handling sensitive information.
Works with integrity, valuing honesty and diligence.
Excellent organizational skills and attention to detail.
Proficient with PC, Microsoft Office, databases, and standard office equipment.

Nice To Haves

Experience providing long-term case management preferred.

Responsibilities

Collaborate with community partners to coordinate referrals and housing placements.
Develop and maintain relationships with community resources and service providers.
Complete intake for eligible RRH participants.
Promote RRH and The Salvation Army social services throughout the community.
Provide strength-based, person-centered, holistic case management to RRH participants.
Complete Coordinated Entry assessments.
Develop individualized housing stability plans.
Coordinate services.
Support participants in achieving program goals.
Maintain accurate, timely participant case files.
Complete required database entry and program documentation in accordance with organizational and funding requirements.
Participate in internal and external meetings, trainings, and community activities that support Salvation Army and RRH goals, partnerships, and program objectives.
Regularly operate agency vehicles and travel throughout the service area in support of program operations.