Ranch Rover

Canyon Ranch•Tucson, AZ

About The Position

The Ranch Rover is a versatile, roaming ambassador of hospitality, operations, and guest experiences. The role supports guests from arrival through departure and helps ensure the ranch runs smoothly, providing warm, attentive, and memorable service. Responsibilities span guest service, transportation, event and activity support, property care, and operational logistics. The Ranch Rover helps maintain well-kept grounds and facilities, support seamless events and activities, provide reliable transportation, and deliver exceptional guest service throughout the property.

Requirements

High school diploma or equivalent.
Driver’s license with an acceptable driving history (Group B).
Hospitality or customer service experience.

Responsibilities

Welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
Serve as a knowledgeable point of contact for ranch amenities, activities, and local attractions.
Safely operate shuttle vehicles and manage guest vehicle parking and retrieval.
Maintain accurate records of vehicles and keys, ensuring rides are safe, efficient, and enjoyable.
Set up and break down spaces for events, classes, and guest experiences.
Handle supplies and equipment, assist with ranch-related tasks, and support seasonal or special events.
Maintain public areas, event spaces, storage areas, and guest amenities, ensuring cleanliness, organization, and safety.
Monitor property conditions and report maintenance needs promptly.
Deliver linens, packages, mail, and other supplies across the property.
Track inventory levels, communicate low stock to management, and assist with labeling, shipping, and other operational tasks.