Raiser's Edge Administrator

Shepherds College•Union Grove, WI

28d

About The Position

Shepherds College is seeking a Raiser's Edge Database Manager to support fundraising efforts. The role serves as the primary system expert for constituent relationship management (CRM) data, ensuring donor and prospect information is accurate, secure, and structured to support fundraising and engagement strategies. The position can be structured as hybrid or remote. The Database Manager administers the Raiser’s Edge database and connected tools, maintains constituent and gift records, supports reporting and donor communications, and helps ensure the fundraising team uses CRM and supporting applications consistently and securely.

Requirements

At least five years of hands-on database administration using Blackbaud Raiser’s Edge and Raiser’s Edge NXT.
Bachelor’s degree in information systems or business, or equivalent work experience.
Mastery of standard Raiser’s Edge features and functions.
Proficiency in Microsoft Office applications.
Excellent communication skills.
Strong organizational skills.
Absolute discretion when handling confidential financial data.

Responsibilities

Maintain constituent records, including biographical, financial, relationship, and communication updates in the Raiser’s Edge database.
Enforce data-entry standards, establish system workflows, and perform global data hygiene.
Oversee system configurations, security settings, user permissions, and standard software updates.
Administer Raiser’s Edge and serve as technical liaison for integrated third-party tools, including Import-Omatic, GiveCampus, iWave, Double the Donation, and financial ledgers.
Oversee accurate entry of donations and pledges.
Create fundraising and dashboard reports, donor queries, donor acknowledgement letters, and tax receipts.
Work with the Business Office to reconcile monthly fundraising revenue with the general ledger.
Create and segment donor lists for direct mail campaigns, email marketing, and special events.
Assist with prospect and donor research in support of major gift portfolios and donor moves management.
Provide internal technical troubleshooting and respond to user questions.
Develop training materials for new and existing fundraising team members to promote consistent use and protection of the CRM and supporting applications.