Radiology Workflow Coordinator

Dartmouth-Hitchcock Health • Lebanon, NH

8d

About The Position

Coordinates and oversees daily radiology workflow using assigned administrative and information technology systems to ensure the timely and accurate interpretation and communication of radiology studies. The role supports workflow between radiologists, ordering providers, and contracted facilities; troubleshoots image-movement issues; provides departmental IT help desk support; facilitates clinical communications; coordinates exam protocoling; and prepares quality, performance, and contractual benchmarking reports.

Requirements

• Associate degree preferred, with two years of experience working in an office environment or customer service.
• Excellent spelling and typing skills.
• Ability to communicate tactfully with physicians, nurses, technologists, and administrative staff.
• Comfort working in a high-volume, fast-paced environment.
• Ability to independently prioritize and reprioritize a time-sensitive workload.
• Knowledge of word processing and ability to quickly learn new information technology systems.

Nice To Haves

• Associate degree.
• Knowledge of basic medical terminology.

Responsibilities

• Coordinate, monitor, and support the real-time workflow of radiology studies between D-H radiologists, ordering providers, and contracted facilities.
• Use IT systems to troubleshoot and resolve issues related to image movement between facilities.
• Perform help desk functions for IT-related issues within the department and triage issues appropriately.
• Facilitate clinical communication between radiologists and ordering providers to ensure clinical practice and American College of Radiology guidelines are met.
• Coordinate timely protocoling of exams from contracted facilities.
• Create and disseminate quality and performance reports to multiple organizations served by the department.
• Benchmark and report departmental performance against contractual commitments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree