About The Position

The Radiology Support Specialist performs clerical functions to support the smooth operation of Radiology clerical and film/image file areas. The role supports patient care in imaging services by maintaining patient safety, supporting evidence-based practice and quality initiatives, and demonstrating professionalism in accordance with established Radiology and Imaging National standards. The specialist communicates with patients, teammates, department representatives, physicians, other health providers, and facilities. The position serves as a liaison among internal and external departments, radiologists, and referring physicians, and retrieves and relays critical patient and exam information. Duties also include updating records and files, entering spreadsheet data, and scanning and digitizing paperwork or radiology images into computer systems for archival purposes. After completing training, the specialist may use PACS, PACS web, RADNET, Powerchart, Powerscribe, Epic, and other relevant computer systems. The schedule includes two weekday day shifts per week from 7:00 a.m. to 3:30 p.m. and every other weekend, working Friday and Saturday nights from 11:00 p.m. to 7:30 a.m.

Requirements

  • High school diploma.
  • One to two years of experience in a health care setting.
  • Excellent customer service skills and attention to detail.
  • Problem-solving skills and the ability to initiate creative solutions to problems.

Nice To Haves

  • Additional formal clerical and computer training.
  • Experience with radiology PACS systems, Powerchart, Powerscribe, Epic, and Microsoft Office products.

Responsibilities

  • Perform clerical functions that maintain smooth operation of Radiology clerical and film/image file areas.
  • Support patient care in imaging services and promote patient safety, evidence-based practice, quality initiatives, and professionalism.
  • Communicate effectively with patients, teammates, department representatives, physicians, other health providers, and facilities.
  • Act as a liaison for internal and external departments, radiologists, and referring physicians.
  • Retrieve and relay critical patient and exam information to radiologists, physicians, other departments, and facilities.
  • Update records and files using computerized filing systems, including spreadsheet data entry.
  • Scan and digitize paperwork and radiology images into computer systems for archival purposes.
  • Use relevant computer systems, including PACS, PACS web, RADNET, Powerchart, Powerscribe, and Epic, after training.

Benefits

  • Medical, dental, and vision coverage starting on day one.
  • Retirement savings account with employer match starting on day one.
  • Paid time off programs.
  • Employee recognition programs.
  • Tuition and professional development reimbursement starting on day one.
  • 100% tuition coverage for RN-to-BSN study at Mount Carmel’s College of Nursing.
  • Relocation assistance, subject to geographic and position restrictions.
  • Employee referral rewards program.
  • DailyPay access for eligible colleagues.
  • Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
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