Radiology Scheduler (Experience Preferred)

Surgery Partners, Inc•Bryan, TX

5d•Onsite

About The Position

Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization. This role involves counseling patients and scheduling radiology exams for multiple physicians, completing necessary paperwork, pre-certifying procedures, and providing backup support for the Front Office as needed. The scheduler will also confirm appointments the day prior with patients and assist with medical records for imaging requests.

Requirements

High School
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance
Knowledge of clinic policies and procedures.
Knowledge of managed care contracts and utilization.
Knowledge of computer systems, programs and spreadsheet applications.
Knowledge of medical terminology and be familiar with scheduling software.
Skill in gathering and reporting claim information.
Skill in solving utilization problems.
Skill in written and verbal communication and customer relations.
Experience in a medical office as a scheduler.
Fast and accurate data entry.
Service oriented, patient demeanor.
Ability to multi-task, manage time effectively, and deliver results.
Strict attention to detail.
Intermediate computer skills and knowledge of Microsoft Office.
Ability to work effectively with medical staff and external agencies.
Ability to identify, analyze, and solve problems.
Ability to deal courteously and professionally with internal and external customers.
Ability to provide excellent customer service.

Nice To Haves

Experience Preferred

Responsibilities

Counseling patients and scheduling radiology exams for multiple physicians.
Schedule radiology exams and work with primary care physicians on a daily basis.
Complete all necessary paperwork for each procedure on the physician’s schedule.
Pre-certify any procedures on the schedule that require pre-certification.
Must be capable of multi-tasking and working with a diverse patient population.
Provide backup support for the Front Office as needed.
Confirm appointments the day prior with patients.
Assist medical records for imaging requests for patients and physicians.
Other duties as needed.