Radiology Scheduler

Stamford HealthStamford, CT

About The Position

The Radiology Scheduler is responsible for accurately scheduling appointments in the scheduling system, requesting and verifying demographic information, and updating it with each booking. This role also involves reviewing and documenting the validity of insurance, prior authorization needs, and appropriate diagnoses for scheduled radiographic procedures. The scheduler communicates necessary preparatory information to patients and physician's offices, ensures accurate and complete entry of script information for radiologic procedures, and handles all bookings in a timely manner, providing confirmation numbers within 24 hours. Additionally, the role requires careful cancellation and rescheduling of appointments, attendance at staff meetings and in-service education, and demonstrating a positive attitude towards healthcare team members and diverse patient populations.

Requirements

  • Accurate scheduling in a scheduling system.
  • Verification of demographic information.
  • Review and documentation of insurance validity and prior authorization needs.
  • Communication of procedure preparation information.
  • Accurate and complete entry of script information.
  • Timely booking and confirmation.
  • Careful cancellation and rescheduling of appointments.
  • Attendance at staff meetings and in-service education.
  • Positive attitude towards healthcare team members and diverse patient populations.

Responsibilities

  • Accurately schedules appointments in scheduling system.
  • Requests and verifies all demographic information and updates with each booking.
  • Reviews and documents validity of insurance, prior authorization needs and appropriate diagnosis for scheduled radiographic procedure.
  • Communicates appropriate preparatory information associated with procedure to patient and physician’s office.
  • Ensures that all relevant information on scripts for radiologic procedures is entered accurately and completely.
  • Handles all bookings in a timely manner and informs offices within a reasonable time (24hrs) with confirmation number.
  • Cancels booking and moves bookings carefully.
  • Attends scheduled staff meetings, in-service education as required.
  • Demonstrates a positive attitude toward health care team members and diverse patient populations.
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