Radiology File Room Clerk

UnitedHealth Group • Fishkill, NY

6h • Onsite

About The Position

Optum NY/NJ is seeking a Radiology File Room Clerk in Fishkill, NY. Optum is a clinician-led care organization focused on improving healthcare. As part of the Optum Care Delivery team, the clerk will contribute to the vision of making healthcare better for everyone, supported by global organizational resources. Optum aims to provide an exceptional career experience, empowering employees to live their best lives at work and home, and fostering community health advancement through new practice ideas. The Radiology File Room Clerk is responsible for completing set processes and protocols, working cooperatively with the care team to support the organization's vision and mission, delivering excellent customer service, adhering to Lean processes, and supporting teams in meeting financial, clinical, and service goals.

Requirements

• High School Diploma/GED (or higher)
• 1+ years of customer service or healthcare related experience
• Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word)
• Ability to travel to other offices if needed for coverage

Nice To Haves

• 1+ years of experience working in a front office medical position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records
• Experience working with an electronic health record (EPIC)
• Experience working with scheduling programs
• Knowledge of Radiology
• Knowledge of medical terminology
• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Responsibilities

• Burn Patient images via all systems: Coactive & Change Health Care PACS
• Share radiology imaging via CD or electronic image sharing solution with both patients & physicians’ offices while remaining HIPAA compliant
• Participate in various projects and/or meetings and complete other tasks assigned by management
• Distribution of CDs via mail / FEDEX
• Respond to all outside physician fax requests
• Respond to internal emails
• Interoffice & pick up all requested imaging
• Handle all CD uploads both within the department & outside of radiology
• Complete all lawyer requests in a timely manner
• Collect payment for any imaging requests
• Answer internal/external phone calls, Pickup & drop off CDs
• Maintain file room logs
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
• Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Crosstrain and help in other locations if needed
• Performs other duties as assigned

Benefits

• Competitive base pay
• Full and comprehensive benefit program
• Performance rewards
• Management team who demonstrates their commitment to your success
• Paid Time Off which you start to accrue with your first pay period
• 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees