Radiology - Clerical Supervisor - Full Time

Murfreesboro Medical Clinic & SurgiCenter•Murfreesboro, TN

3d•Onsite

About The Position

The Clerical Supervisor oversees the daily administrative and clerical operations of a designated department or practice location. This role supervises front office and administrative staff, coordinates office workflows, and ensures efficient scheduling, documentation, and communication processes. The Clerical Supervisor supports operational efficiency, customer service standards, and compliance with organizational policies while assisting leadership with staff coordination and administrative functions.

Requirements

High School diploma or equivalent required.
2–4 years of administrative or clerical experience, preferably in a healthcare or professional office setting
Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite.
Ability to prioritize tasks and manage multiple responsibilities effectively.
Strict adherence to confidentiality and data privacy standards.

Nice To Haves

Associate or Bachelor’s degree in Business Administration, Healthcare Administration, or related field preferred.
Prior lead or supervisory experience preferred.
Strong organizational and administrative coordination skills.
Excellent communication and customer service abilities.
Ability to supervise and support clerical staff in a fast-paced environment.

Responsibilities

Supervise clerical and front office staff, providing guidance and support to ensure efficient daily operations.
Coordinate administrative workflows including patient scheduling, registration, and front desk activities.
Assist with onboarding and training of clerical staff and support ongoing staff development.
Monitor administrative processes to ensure accuracy, completeness, and adherence to organizational policies.
Support timekeeping, scheduling coordination, and staff coverage to maintain consistent office operations.
Address routine administrative or patient concerns and escalate complex issues to the Practice Administrator or department leadership.
Ensure clerical staff follow established procedures related to documentation, patient records, and information management.
Assist with maintaining office supplies, equipment, and administrative resources necessary for daily operations.
Promote excellent customer service by supporting a welcoming and professional environment for patients and visitors.
Perform other duties as assigned to support the overall success of the department and organization.