SUPERVISOR - Shipping (Clerical)

MBI • Torrington, CT

1d • Onsite

About The Position

MBI, Inc., a leading direct marketing company, is seeking a take-charge, hands-on individual for a challenging supervisory position in our Torrington location. This role involves monitoring the work of 6 to 12 employees and fulfillment operations. The ideal candidate will be motivated, energetic, and dedicated to high standards of excellence, with a minimum of two years of supervisory experience in a high-volume, results-oriented, and detail-based environment. This is an "on the floor" job where 70-80% of your time will be spent working with your team to ensure workflow and solve issues creatively.

Requirements

• Minimum two years of supervisory experience in a high volume, results orientated and detail-based environment.
• Previous experience supervising a team of 6 -12 or more
• High school diploma/GED preferred
• Minimum two years of relevant experience supervising in a warehouse/fulfillment setting
• Experience in labor/capacity planning based on work volume/backlogs
• Comfortable using computer systems including Outlook, Excel, Word and experience with company systems like customer order management or other non-Microsoft software/applications

Nice To Haves

• Spanish language skills are a plus

Responsibilities

• Supervise the shipping production prep area (batching/kitting documents; matching product to customer invoices, proofing that customer invoices correctly generate, looking up customer accounts, etc.)
• Proven track record leading and motivating a successful team
• Fostering a cooperative, respectful, and supportive work environment
• Navigating peaks, valleys, and “change” proactively
• Monitoring and developing individual contributors to achieve results at a highly effective level including providing feedback and writing/administering regular employee performance reviews and evaluations
• Working with the department manager to establish daily labor plans based on work backlogs
• Delegating tasks strategically to optimize workflow, monitoring daily workloads and ensuring the team is working efficiently and consistently to standard operating procedures
• Maintain a safe work area that is neat and organized

Benefits

• Competitive starting salaries
• Steady salary growth
• Performance-based increase opportunities in your first year
• Year-end bonuses
• 18 paid vacation days
• Paid sick time
• Paid maternity and paternity leave
• 12½ paid holidays
• Medical coverage
• Dental coverage
• Vision coverage
• Life coverage
• Disability coverage
• Generous profit-sharing plan
• 401(k) options
• Periodic retirement counseling
• Exposure to different departments and a more varied experience through rotation
• Opportunities for internal promotion and career growth
• Team environment
• Regularly scheduled events
• Lunch provided every Friday

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED