Radiology Business Office Manager, Full-Time, Outpatient
About The Position
Cardinal Points Imaging of the Carolinas is seeking an experienced, motivated, and patient-focused Business Office Manager to lead business office operations at our outpatient imaging centers in the Raleigh, NC area! We are looking for a strong leader who is passionate about patient care, team development, and operational excellence. The Business Office Manager oversees daily business office operations, supervises staff, and ensures efficient workflows and exceptional patient service. This role works closely with clinical leadership and administration to support operational goals, improve processes, and maintain compliance with organizational policies.
Requirements
- Previous leadership or supervisory experience, preferably in a healthcare setting.
- Knowledge of medical office operations, insurance processes, and patient scheduling.
- Strong communication, organizational, and problem-solving skills.
- Ability to lead a team and manage multiple priorities in a fast-paced environment.
- High school diploma or general education degree (GED).
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office.
Nice To Haves
- Bachelor degree preferred.
Responsibilities
- Lead, supervise, train, and develop business office staff.
- Manage daily operations, staffing schedules, timekeeping, and employee performance.
- Oversee patient scheduling, registration, insurance verification, preauthorizations, and payment processes.
- Monitor department performance and implement workflow improvements.
- Resolve patient concerns and operational challenges.
- Ensure compliance with HIPAA, billing regulations, and company policies.
- Collaborate with leadership on staffing, budgets, and operational goals.
- Maintain a positive, efficient, and patient-focused work environment.
Benefits
- Competitive Base Pay and Quarterly Bonus Opportunities
- Paid Time Off and Holiday Pay
- Medical, Dental, Vision, and Prescription Coverage
- 401(k) with Company Match
- Company-Paid Life Insurance
- Short-Term and Long-Term Disability
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Career Growth and Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
