Radiology Associate FT Afternoons

Trane Technologies•Detroit, MI

About The Position

Under general supervision and according to established procedures, the Radiology Associate assists nursing and technical staff with screening and preparing patients for exams and performs moderately to highly complex patient registration duties for a Radiology department or ambulatory Imaging Center. Duties may include registration and scheduling, collecting insurance, medical, and demographic information, verifying insurance benefits and appointments, and ensuring patient and referring physician information is accurate. The role assists with PACS/RIS and patient information management, resolves operational issues involving images and reports, coordinates paperwork with technologists and radiology nursing staff, supports diagnosis coding and billing accuracy, distributes exam results, maintains patient charts and films, and helps collect data for administration and outside agencies. Under direct supervision, the position also assists with patient care and preparation in the Radiology Department. This includes preparing and positioning patients for diagnostic X-ray exams, lifting and moving patients, marking imaging plates or cassettes with patient demographics, monitoring patients, entering and tracking information in RIS, answering phones, scheduling patients, processing and distributing film jackets, managing inventory, and preparing and monitoring patients with non-radiographic equipment. The role also prepares diagnostic contrast media, starts IVs, and performs venipuncture.

Requirements

High school diploma or equivalent.
On-the-job training or related previous experience to acquire skills in screening and preparing patients for exams.
Graduation from a school of practical nursing, certified Nurse Assistant Program, or Medical Assistant Program, or an equivalent combination of education and related experience.
Six to twelve months of related computer/information management experience.
Knowledge of infection control, aseptic techniques, and universal precautions.
Good analytical, observational, and problem-solving skills.
Mathematical ability to perform calculations such as addition, subtraction, multiplication, and division.
Ability to adapt to new technologies used in the work environment.
Good reading, writing, and comprehension skills to understand and communicate procedures, processes, orders, methods, and standards.
Willingness to make a meaningful contribution to the work environment through behavior and attitude.
Clerical skills for moderately to highly complex duties, with a high degree of accuracy and attention to detail.
Advanced computer skills and experience entering, retrieving, and managing data in radiology information systems and PACS networks, and using word processing and/or spreadsheets as needed.
Strong interpersonal and communication skills for coordinating workflow and communicating sensitive or confidential information with physicians, hospital and clinic personnel, and patients.
Strong commitment to DMC customer service standards.

Nice To Haves

Some college preferred.
BCLS certification highly desirable.
Knowledge of medical terminology highly desirable.
Knowledge of radiology highly desirable.

Responsibilities

Assist nursing and technical staff in screening and preparing patients for exams.
Register and schedule patients; collect insurance, medical, and demographic information.
Perform pre-registration, verify insurance and benefit levels, confirm appointments, and verify demographic and referring physician information.
Assist with PACS/RIS and patient information management, ensuring completeness, accuracy, and integrity and resolving daily operational issues involving images and reports.
Coordinate with technologists and radiology nursing staff to ensure appropriate paperwork is completed.
Assist with diagnosis coding and other procedure-related information to support billing accuracy.
Interact with customers and stakeholders to distribute appropriate exam results in a timely and accurate manner.
Maintain patient charts and films and assist with data collection for administration and outside agencies.
Assist with patient care and preparation in the Radiology Department under direct supervision.
Prepare patients for diagnostic X-ray exams, including positioning, lifting, and moving them; mark imaging cassettes or plates with patient demographics and monitor patients as needed.
Enter patient demographic information into RIS and track patient information.
Answer phones and schedule patients as needed.
Process and track film jackets and distribute films.
Perform inventory management and maintenance.
Prepare and monitor patients using non-radiographic equipment, including IV pumps, special beds, suction, and pulse oximeters.
Prepare diagnostic contrast media, start IVs, and perform venipuncture.