ED Technician I FT Afternoons

Trane Technologies•Detroit, MI

About The Position

The ED Technician is a member of the emergency department patient care services team and performs technical, multi-skilled direct and indirect patient care activities. The technician works under the supervision of a registered nurse, who delegates tasks based on patient needs and the technician’s skills and scope of practice. The role supports consistent, quality care and the DMC’s continuous-improvement philosophy, teamwork, mission, vision, and values. The technician observes patients, gathers information about their conditions, reports changes to the registered nurse, documents interventions and responses, and assists nursing personnel during emergency situations. The position may also involve clerical duties based on unit needs and assisting with the training or orientation of other technicians and care team members. The technician follows departmental policies and procedures, safety, environmental, and infection-control standards, protects patient privacy and confidentiality, and explains procedures and processes within the scope of their training and responsibilities. Ongoing professional growth and competency maintenance are expected.

Requirements

  • High school diploma or GED.
  • Graduation from a school of practical nursing, or completion of a Certified PCA/PCT Program, Certified Nurse Assistant Program or equivalent training, Medical Assistant Program, EMT Program, or phlebotomy training program.

Nice To Haves

  • Six months of direct patient care experience is preferred.

Responsibilities

  • Collaborate and cooperate with care team members to support consistency and quality of care and productive employee relations.
  • Gather patient-condition data and observe patients; report changes in medical or emotional condition to the registered nurse.
  • Document interventions and patient responses according to policy.
  • Assist nursing personnel in responding to emergency patient situations.
  • Assist with training or orientation of other technicians and care team members as directed.
  • Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
  • Demonstrate sensitivity to patient comfort and privacy, show interest in patient progress, answer patient and family questions, and explain procedures and processes within the scope of training and responsibilities.
  • Maintain confidentiality.
  • Perform general clerical duties as required by unit needs, which may include answering telephones and call lights and greeting patients and visitors.
  • Participate in workshops, educational programs, and in-service meetings; review current literature and maintain competencies jointly with the institution.
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