ED Technician FT Days

Trane Technologies•Detroit, MI

About The Position

The ED Technician is a member of the emergency department patient care services team. The role provides technical, multi-skilled direct and indirect patient care under the supervision of a registered nurse, who delegates tasks based on patient needs and the technician’s skills and scope of practice. The technician supports quality, consistent care and productive team relationships; observes patients and reports changes in their medical or emotional condition; documents interventions and patient responses; and assists during emergency patient situations. The role also includes patient and family communication, clerical duties as needed, support for technician and care-team training, adherence to department policies and safety standards, and ongoing competency development. The position is full-time and listed for day shifts.

Requirements

  • High school diploma or GED.
  • Graduation from a school of practical nursing, or completion of a certified PCA/PCT program, certified nurse assistant program or equivalent training, medical assistant program, EMT program, or phlebotomy training program.
  • Six months of direct patient-care experience is preferred.
  • Good analytical, observational, and problem-solving skills.
  • Ability to perform basic mathematical calculations.
  • Ability to adapt to new technologies used in the work environment.
  • Strong interpersonal and verbal skills and commitment to teamwork to communicate effectively with patients, families, and hospital personnel.
  • Good reading, writing, and comprehension skills.
  • Physical ability to walk and stand regularly (80–90% of work time), lift soiled linens and move equipment, and assist with patient repositioning, transfers, activities of daily living, and locomotion; these tasks may require lifting very heavy loads of 60+ pounds, bending, pulling, pushing, standing, and walking.
  • Visual acuity and manual dexterity.
  • Ability to perform routine clerical functions, including answering telephones, taking messages, and retrieving basic computer information.
  • Willingness to contribute meaningfully to the work environment through behavior and attitude.

Nice To Haves

  • Six months of direct patient-care experience.

Responsibilities

  • Collaborate and cooperate with care-team members to support consistent, high-quality care and productive employee relations.
  • Gather patient-condition data, directly observe patients, report medical or emotional changes to the registered nurse, and document interventions and patient responses according to policy.
  • Assist nursing personnel in responding to emergency patient situations.
  • Assist with training or orienting technicians and other care-team members as directed.
  • Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
  • Respect patient comfort, privacy, and confidentiality; show interest in patient progress; answer patient and family questions and explain procedures within the scope of training and responsibilities.
  • Perform general clerical duties as needed, such as answering telephones and call lights and greeting patients and visitors.
  • Support personal growth and maintain competencies through workshops, educational programs, in-service meetings, and review of current literature.
  • Assist patients with repositioning, transportation, transfers, activities of daily living, and locomotion as required.
  • Perform routine clerical functions such as taking messages and retrieving basic computer information.
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