Radiologic Technologist

Concentra•Indianapolis, IN

12d

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The position also supports other areas of the facility. It requires efficient and accurate one-on-one patient care in a fast-paced environment, ensuring quality clinical care and an excellent patient experience. The role combines radiologic technologist duties with medical assistant and front-office support. Responsibilities include preparing patients for imaging and examinations, operating and maintaining radiologic and medical equipment, assisting clinicians with treatment and procedures, conducting tests and screenings, supporting patient flow, completing clinical and clerical documentation, and following safety, HIPAA, and other applicable requirements. Duties may change at any time with or without notice.

Requirements

High school diploma or GED.
Graduation from an accredited school of radiologic technology.
Applicable certification by the state in which employed.
Active and valid certification with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
At least six months of medical assistant experience, customarily, with knowledge of medical procedures and terminology.
Ability to obtain all certifications required of Medical Support Specialists, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and experience entering data into various systems or applications.
Ability to make decisions and solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Strong customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels.
Willingness to participate in initial and ongoing training as required.

Nice To Haves

Working knowledge of occupational medicine requirements, which vary by state.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures, escort them to dressing and x-ray rooms, provide instructions, assist with positioning, explain procedures, and monitor their safety and comfort.
Operate radiologic equipment and take x-rays according to examination specifications and applicable requirements.
Use radiation safety measures and protective devices to safeguard patients and team members.
Maintain radiologic equipment, including calibration, quality assurance and quality control, and record keeping; report malfunctions.
Follow radiology workflows and ensure reports cross correctly to the EMR.
Complete required documentation related to patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform ancillary testing such as vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment, perform routine procedures as ordered, and triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered and in accordance with state regulations.
Complete quality assurance activities for equipment, medical devices, and testing processes.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor of equipment or facility issues or supply needs.
Assist with patient flow and volume in partnership with center leadership, and keep patients informed about expected wait times.
Perform front- and back-office clerical tasks, maintain accurate records, and complete documentation.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required and complete applicable training, including monthly clinical competency training.
Maintain a neat, clean, and orderly facility.