Radiologic Technologist

Concentra•Tulsa, OK

12d

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations in accordance with Concentra policies, practices, procedures, and applicable regulations under the direct supervision of the treating clinician. The role also supports other areas of the facility and provides efficient, accurate one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and an excellent patient experience. Radiologic duties include preparing and positioning patients, explaining procedures, operating radiologic equipment, following radiation-safety practices, maintaining equipment and records, ensuring radiology workflows and reports are handled correctly, and completing required documentation. Medical support duties include drug and alcohol testing, preparing patients for examinations and ancillary testing, assisting clinicians with examinations and procedures, performing routine medical procedures and triage as needed, maintaining supplies and equipment, supporting patient flow, completing front- and back-office tasks, and following HIPAA and safety requirements. Duties and responsibilities may change at any time with or without notice.

Requirements

High school diploma or GED.
Graduate of an accredited school of radiologic technology.
Applicable certification by the state in which employed.
Active and valid registration with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Core competencies in service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Ability to use logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Clear, professional verbal and written communication skills.
Teamwork orientation and ability to maintain working relationships with colleagues at all levels.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures, escort them to dressing and x-ray rooms, provide instructions, and assist with positioning.
Explain radiologic procedures and observe patients to ensure their care, safety, and comfort.
Operate radiologic equipment and adjust settings to produce diagnostic images according to examination specifications.
Use radiation-safety measures and protection devices for patients and team members.
Maintain radiologic equipment, including calibration, quality assurance and quality control procedures, and records; report malfunctions to the Center Operations Director.
Follow radiology workflows and ensure radiology reports cross correctly to the EMR.
Complete documentation related to patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and conduct required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, in accordance with state regulations.
Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment, perform routine medical procedures as ordered, and triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes.
Maintain supplies, clean rooms and equipment, and stock examination rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping; promptly notify a supervisor of equipment or facility issues or supply needs.
Partner with center leadership to support patient flow and volume, and keep patients informed about expected wait times.
Perform front- and back-office clerical tasks associated with patient care and record keeping, ensuring documentation accuracy.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training, and participate in required initial and ongoing training.