Radiologic Technologist

Concentra•Waterbury, CT

16d

About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations under the direct supervision of the treating clinician, in accordance with Concentra policies, procedures, and applicable regulations. The role also supports other facility needs, delivering efficient, accurate one-on-one patient care in a fast-paced environment. The position is focused on quality clinical care and a respectful, welcoming patient experience. Responsibilities include performing radiologic procedures and maintaining x-ray equipment, alongside medical assistant duties such as patient intake, testing, assisting clinicians, patient flow, documentation, and front- and back-office support. The role requires careful handling of confidential information, compliance with HIPAA and safety rules, and participation in required training and center meetings. Duties may change at any time with or without notice.

Requirements

High school diploma or GED.
Graduate of an accredited school of radiologic technology.
Applicable certification by the state in which employed.
Active and valid certification with the American Registry of Radiologic Technologists (ARRT).
CPR/First Aid certification.
Customarily at least six months of medical assistant experience, with knowledge of medical procedures and medical terminology.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Strong customer service skills and ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear, professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels.
Participation in initial and ongoing training as required.
Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures; escort them to dressing and x-ray rooms, provide instructions, and assist with positioning.
Explain procedures and observe patients to support their care, safety, and comfort during x-ray examinations.
Operate and position radiologic equipment, adjusting controls and exposure settings according to examination specifications.
Take x-rays in accordance with established radiologic requirements and regulations, using radiation safety measures and protective devices.
Maintain x-ray equipment, including calibration, quality assurance and quality control procedures, and record keeping; report malfunctions to the Center Operations Director.
Ensure radiology workflows are followed and radiology reports cross correctly to the EMR; complete required documentation for patient x-ray visits.
Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing, subject to state regulations.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment; perform routine medical procedures as ordered and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; stock exam rooms; and maintain and operate medical devices and equipment, including calibration and record keeping.
Notify a supervisor promptly if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Assist center leadership with patient flow and volume, and keep patients informed of expected wait times.
Perform front- and back-office clerical tasks related to patient care and record keeping, ensuring documentation accuracy.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules; attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility and complete applicable training, including monthly clinical competency training.