Radio Programming Specialist

Hennepin County • Plymouth, MN

12d • Onsite

About The Position

The Hennepin County Sheriff’s Office Communications Technology Division provides communications technology solutions support for the Hennepin County Sheriff’s Office, other units of County government, and most local public safety and public service agencies within Hennepin County. The Communications Technology Division staff are responsible for deploying and supporting critical wireless voice and data network infrastructure and end user equipment. This is a full-time, benefit-earning position, internally classified as a Communications Technician. In this position, you will develop, maintain, and manage subscriber radio firmware, software, and hardware configurations, including code plugs, encryption keys, and related programming assets. You will also provide consulting, planning, troubleshooting, and on-site technical support to end users and other technical support staff. Additionally, you will conduct testing, evaluation, and validation of new subscriber radios, firmware releases, software updates, and radio features. You will maintain accurate records, radio configurations, documentation, inventories, and reports related to subscriber radio systems and programming activities, and assist with radio deployment, upgrades, migrations, and lifecycle management activities.

Requirements

• Completion of an approved trade, vocational, or technical school or related educational program in wireless and electronic communication equipment or similar electronic technology area and two years or more of experience in the installation, maintenance, repair, programming, and operation of related communications equipment including portable, mobile, and fixed end equipment in the VHF and UHF, 800 MHz, and microwave radio bands.
• A valid driver's license and the ability to obtain a Hennepin County driver's permit.
• Lift and carry up to 70 pounds with or without reasonable accommodation.

Nice To Haves

• Knowledge and Experience with: Codeplug development and/or developing automated workflows, scripts and Microsoft Excel macros or Microsoft Visual Basic for Applications (VBA) solutions.
• Methods, tools, equipment, and materials used in radio testing, repair, programming, and maintenance.
• Land Mobile Radio (LMR) systems and subscriber radio technologies.
• Ability to: Adapt to changing priorities and situations.
• Follow established protocols while exercising sound judgment.
• Work independently and collaboratively in a team environment.

Responsibilities

• Develop, maintain, and manage subscriber radio firmware, software, and hardware configurations, including code plugs, encryption keys, and related programming assets.
• Provide consulting, planning, troubleshooting, and on-site technical support to end users, and other technical support staff.
• Conduct testing, evaluation, and validation of new subscriber radios, firmware releases, software updates, and radio features.
• Maintain accurate records, radio configurations, documentation, inventories, and reports related to subscriber radio systems and programming activities.
• Assist with radio deployment, upgrades, migrations, and lifecycle management activities.

Benefits

• Referral bonus ($500 for referring a candidate hired into an open competitive position)
• Competitive benefits
• Work-life balance
• Variety of benefits
• Opportunities to grow

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree