Radiation Oncology Office Coordinator

Susan B Allen Memorial Hospital•El Dorado, KS

151d•Onsite

About The Position

The Radiation Oncology Office Coordinator plays a crucial role in the smooth operation of the radiation oncology department. This position involves a blend of administrative, clinical support, and patient-facing responsibilities. The coordinator ensures effective communication within the department and with other healthcare professionals, manages patient registration and related processes, and assists with marketing efforts. A key aspect of the role is handling billing and insurance inquiries, overseeing the pre-authorization process, and maintaining an adequate inventory of medical supplies. The position also requires staying updated on care trends, improving services through vendor communication, and performing charge capture for physician consultations and treatment coordination. Additionally, the coordinator is responsible for identifying and assisting patients with financial constraints and ensuring adherence to safety and infection control policies. The role may also involve covering for Radiation Therapy Assistants as needed and initiating CPR in emergencies.

Requirements

Knowledge of accepted care standards and practices; radiation safety and therapy practices desired.
Skills in analytical thinking, planning, and organization.
Ability to communicate well with clients and other healthcare professionals.
High school diploma or equivalency
Minimum level of BLS training is required. May obtain within three months of hire.

Nice To Haves

Case management/navigation experience OR office management or business office experience is a plus.

Responsibilities

Performs the Essential Functions of the Radiation Therapy Assistant as needed (i.e., covering for time off).
Develops and maintains effective channels of communication within the department, with other care team members, and other modalities in the Radiology Department.
Collaborates with physicians and other clinical disciplines regarding individual patient care.
Performs patient registration, ordering, collecting, preparing and securing specimens for laboratory analysis as needed.
Coordinates with other departments as needed.
Assists with development of marketing materials and marketing plan.
Performs marketing visits with medical offices and providers and other applicable entities.
Addresses billing and insurance questions and concerns.
Oversees pre-authorization process, including checking insurance eligibility via eligibility system or software.
Effectively applies policies relative to safety and infection control.
Maintains adequate inventory of medical supplies and equipment for exams, treatment, diagnostic procedures, and maintains accurate records for use in budgetary and inventory process.
Prepares and stocks examination rooms as needed.
Participates in professional activities and attends educational in-services and committee meetings in order to obtain new knowledge about care trends as they apply to radiation therapy, authorization and billing, and patient care/safety.
Establishes and maintains communication with vendors about new supplies and equipment to improve care and services.
Performs charge capture for Physician consultation.
Coordinates efforts for treatment charges, billing, and authorization.
Meets regularly with other members of the care team to review charges, billing, and authorization.
Maintains awareness of patient's financial constraints and provides resources as needed for those patients.
Coordinates provision of care with other departments.
Initiates CPR.
Performs other duties as assigned.