RAD Business Systems Analyst

GEICO•Bethesda, MD

About The Position

At GEICO, our Research, Analytics and Development (RAD) team leverages data, technology, analytics, and AI-enabled automation to drive innovation and support strategic business decisions. As a Business Systems Analyst, you will serve in a critical role working closely with business leaders and engineering teams to refine business needs into scalable, data-driven solutions while identifying opportunities to use AI tools to automate business processes, improve reporting, and streamline requirements, testing, and delivery activities.

Requirements

1–2 years of experience using AI tools to support business process automation, including requirements documentation, workflow improvements, test planning, test case automation, data analysis, and reporting.
Experience eliciting and documenting functional system requirements in partnership with project stakeholders.
Experience developing test plans, creating and executing QA or automated test scripts, and validating system functionality through regression and scenario-based testing.
Strong written and verbal communication skills
Demonstrated ability to meet deadlines
Strong analytical ability
Willingness to respond to ad hoc requests from customers in a timely manner
Ability to work independently with limited supervision
Ability to perform under pressure
Ability to multi-task

Nice To Haves

Candidate with or pursuing a degree in Information Systems, Computer Science or related field/equivalent experience is preferred.
Prior experience in insurance and knowledge on insurance products
Agile/SAFE certifications.
Experience working in an Agile environment and familiarity with Agile project management practices.
Experience with Software Development Life Cycle.
Knowledge of Data Management concepts, including data modeling, architecture, and data governance.
Working knowledge of SQL is preferred
Coding experience and the utilization of AI in code generation for the purpose of creating user interfaces and business support logic.

Responsibilities

Partner with stakeholders and lead cross-functional communication
Present updates clearly and build trusted relationships
Gather, document, and refine business and system requirements
Translate needs into user stories, workflows, and improvement opportunities
Use AI tools to support requirements gathering, documentation, workflow analysis, and automation opportunities across business processes
Analyze issues, test solutions, and identify opportunities to use AI to create test plans, automate test cases, and improve solution validation
Support troubleshooting and validate fixes
Apply AI-enabled automation to improve business processes, data analysis, reporting, and operational efficiency
Improve operations through data-driven solutions
Promote data standards and Agile progress