Business Systems Analyst

Charles Schwab Inc.•Southlake, TX

1d•$99,000 - $115,000•Onsite

About The Position

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as part of our ongoing commitment to democratize access to investing and financial planning. The Business Reporting and Insights team (BRIT) within infrastructure and operations helps to support our leadership in making data driven decisions. This role will partner closely with the various technology owners within Infrastructure, and other parts of Schwab technology services to provide actionable insights around how we're managing and supporting systems within or technology environment. This individual will work closely with leadership within Infrastructure to track, document, and trend key metrics on infrastructure progress to rationalize our data center footprint and help to make trade off decisions. Additionally, individuals will partner with other teams in Infrastructure to understand their key team priorities, create action-oriented visualizations, and identify opportunities for improvements to how we deliver across Infra Operations. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Requirements

BA/BS degree or equivalent experience
3-5 years related experience, preferably in financial services and/or technology space.
Outstanding communication skills
Analytical skills that you employ to take initiative in solving problems creatively
Ability to work independently, prioritize tasks and handle multiple projects simultaneously
Ability to coordinate a variety of data sources, and to discuss design and results with non-technical colleagues
Experience developing, automating, and maintaining reports, dashboards, and/or self-service tools
Hands-on experience developing, maintaining, and enhancing dashboards (PowerBI, Tableau, Altyrex, or other similar tools).

Nice To Haves

Synthesizes complex data, manages resources, and develops strategic insights
Establishes communication processes for smooth information flow with others involved in a project or effort
Collaborates across teams, facilitates partnerships, and supports cooperative efforts
Provides thought leadership in the business area and independently drives strategic initiatives
Provides customer insights that drive strategic decisions and cross-functional initiatives
Supports peers in technical areas to refine their knowledge, skills, and abilities
Uses advanced techniques to analyze complex problems and data sources
Enables stakeholders to align decisions with business goals
Influences best practices to plan to prepare for opportunities or challenges
Champions innovative solutions to improve efficiency
Influences decisions that drive functional success and operational improvements
Verbally articulates ideas impactfully, fostering open dialogue
Inspires confidence with proven expertise, integrity, and accurate communication
Presents compelling arguments to inspire action
Sets performance-driven goals across groups and drives continuous improvement
Leverages diverse expertise to develop strategies in cross-functional projects or programs
Creates clear, persuasive, and professional written documents that meet business standards

Responsibilities

Track, document, and trend key metrics on infrastructure progress to rationalize our data center footprint and help to make trade off decisions.
Partner with other teams in Infrastructure to understand their key team priorities, create action-oriented visualizations, and identify opportunities for improvements to how we deliver across Infra Operations.
Develop, automate, and maintain reports, dashboards, and/or self-service tools.
Develop, maintain, and enhance dashboards (PowerBI, Tableau, Altyrex, or other similar tools).

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume