Business Systems Analyst
About The Position
The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field. With a dedicated staff of more than 5,000 physicians, clinicians, researchers, educators, and support staff, CAMH offers outstanding clinical care to more than 38,000 patients each year. The organization conducts ground-breaking research, provides expert training to healthcare professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government. CAMH Foundation is charged with raising and stewarding funds in support of CAMH. Its role is to help transform the way we understand and address mental illness by raising awareness and increasing engagement across the country. Generous and dedicated supporters help CAMH advance discovery and innovation, build spaces that promote recovery, and break down the stigma of mental illness. The Operations team (segment: Business Intelligence) is accountable for information management of our donor constituent database and supporting the CAMH Foundation to drive data-led decision-making through data analytics, data mining, data visualization, data tools, and infrastructure. As members of the team, we are committed to a positive and safe work environment where we support, listen and learn from each other and be accountable to our many key stakeholders. Reporting to the Senior Manager, Business Technology Solutions, the Business Systems Analyst supports the delivery of systems modernization and continuous improvement initiatives across the Foundation. The role is responsible for gathering and documenting business and system requirements, supporting solution design and implementation, and ensuring alignment with established processes and standards. Working collaboratively with stakeholders, internal IT teams, and vendors, the Business Systems Analyst contributes to improving business processes and system utilization while providing ongoing operational and user support. The role places a strong emphasis on understanding and supporting core business rules and high-impact operational workflows, ensuring consistency, data integrity, and alignment across systems. This role operates on defined initiatives or components of larger projects, with guidance on more complex or high-impact work.
Requirements
- Competitive salary based on experience
- Hiring range of $70,562.00 to $80,083.00 annually
Responsibilities
- Gathering and documenting business and system requirements
- Supporting solution design and implementation
- Ensuring alignment with established processes and standards
- Improving business processes and system utilization
- Providing ongoing operational and user support
- Understanding and supporting core business rules and high-impact operational workflows
- Ensuring consistency, data integrity, and alignment across systems
Benefits
- Participation in HOOPP defined benefit pension plan
- Extended health and dental benefits
- Paid vacation starting at four weeks
- Flexible work arrangements
- Ongoing professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
