Racquet Sports Receptionist

Life Time•Colorado Springs, CO

About The Position

The Racquet Sports Receptionist assists the Tennis Coordinator and Tennis Manager with the day-to-day operations of the Tennis Department. The role schedules court time, explains tennis programs, lessons, and equipment to members, and helps with Life Shop sales and promotion where applicable. The receptionist provides exceptional customer service to encourage repeat business, supports accurate daily billing, and helps keep tennis facilities, equipment, and the Life Shop clean, organized, and well-stocked.

Requirements

  • Working toward a High School Diploma or GED.
  • At least 1 year of customer service experience.
  • CPR and AED certification within the first 30 days of hire.
  • Ability to sit, stand, reach, walk, climb, and lift up to 50 pounds.

Nice To Haves

  • Computer experience.

Responsibilities

  • Greet members and schedule lessons and court time while assisting them in a friendly, professional manner.
  • Explain tennis programs, services, and equipment to members and help them determine their individual needs.
  • Initiate, develop, and maintain personalized relationships with members.
  • Help ensure tennis facilities and equipment are clean, organized, and in good working condition.
  • Promote Life Time programs, products, and services.
  • Complete daily billing accurately and efficiently and reconcile the cash register at the end of a shift.
  • Keep the Life Shop neat, orderly, and well-stocked.
  • Assist with Life Shop sales and promotion where applicable.

Benefits

  • Fully subsidized membership.
  • Discounts on Life Time products and services.
  • 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
  • Training and professional development.
  • Paid sick leave where required by law.
  • Full-time team members are eligible for medical, dental, vision, and prescription drug coverage.
  • Full-time team members are eligible for short-term and long-term disability insurance.
  • Full-time team members are eligible for life insurance.
  • Full-time team members are eligible for pre-tax flexible spending and dependent care plans.
  • Full-time team members are eligible for parental leave and adoption assistance.
  • Full-time team members are eligible for paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
  • Full-time team members may be eligible for a deferred compensation plan if they meet the required income threshold.
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