Racquet - Desk Services

DES MOINES GOLF AND COUNTRY CLUBWest Des Moines, IA
Onsite

About The Position

The Racquets Services team member interacts with members through hospitality, facility maintenance, F&B offerings, and general facility services. Member experience is the Racquets Services team member’s primary responsibility.

Requirements

  • Positive, encouraging, organized, highly motivated, prompt, and enthusiastic.
  • Able to deliver information clearly, concisely, and timely.
  • A customer service attitude and passionate about the sport of tennis and pickleball.
  • Available to work year-round, including nights and occasional weekends (unless regularly preferred)

Responsibilities

  • Committed to working 2-4 shifts per week
  • Assists Operations Manager/Assistant Director of Racquets with admin/operations tasks
  • Develops and enriches relationships with individual members to elevate the personal experience.
  • Keeps all areas of racquets tidy and efficient.
  • Works to become “power user” of all applicable areas of Club systems (i.e. Club Essential, Billing, Citrix, Paycom)
  • On court assistance, as needed

Benefits

  • Competitive compensation for on-court hours and administration hours and on-court hours.
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