Racquet Club Attendant

TB ISLE RESORT LP • Aventura, FL

1d • Onsite

About The Position

The Racquet Club Attendant provides friendly, attentive service in a premium pickleball and padel environment. Responsible for keeping courts clean, organized, and guest-ready, this role supports reservations and equipment rentals while ensuring a welcoming and professional experience for all players.

Requirements

• Professional demeanor and happy attitude
• Basic understanding of pickleball or willingness to learn
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to adapt activities to suit various age groups and interests
• Basic computer knowledge (Micros or other POS systems)
• Outstanding and professional guest services skills
• Organized and the ability to facilitate multiple people and skill sets at the same time
• Knowledge of supplies
• Excellent eye for detail and the ability to multi-task
• Experience setting up, operating and breaking down events
• Ability to communicate in the English language
• Ability to work independently in a safe and organized manner
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook)
• Able to work in a fast-paced environment
• Able to be outdoors for long periods of time
• Ability to work in outdoor weather conditions including heat, sun, wind, and rain
• Must be physically fit to lift, pull, and push items up to 50 pounds
• Also requires standing/walking/reaching and bending throughout shift

Nice To Haves

• Previous experience in a recreational, hospitality or sports family environment is a plus
• A creative and enthusiastic approach to engaging guests
• Second language is a plus

Responsibilities

• Greet all members and guests in a professional and welcoming manner
• Ensure all courts are clean, safe, and properly set up with nets and equipment
• Monitor court activity, ensuring rules and time limits are respectfully followed
• Manage court reservations, walk-ins, and cancellations efficiently
• Assist with guest check-in, memberships, and payment processing as needed
• Provide accurate information on club rules, pickleball and padel basics, and upcoming events or lessons
• Promptly report any equipment malfunctions or facility concerns to management
• Support light maintenance tasks and assist with event setup or breakdown as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED