QUOTING SPECIALIST

Kalamazoo Fabricating • Kalamazoo, MI

2d

About The Position

The Customer Service Quoting Specialist is responsible for effectively communicating with customers, preparing and processing quote requests, sending quote acknowledgements, and clearly explaining quoted parts and their functions. This position reports to the Customer Service Supervisor.

Requirements

• Dedication to excellence and quality output
• Honest, Reliable, and irreversible Integrity
• Experience with Microsoft Office Software
• Experience reading blueprints is a must
• Strong Attention to detail

Nice To Haves

• AutoCad is a plus

Responsibilities

• Promoting excellence throughout the department
• Locate drawings and reference information using computer and paper files
• Use Visual Estimating window and accurately enter parts/service for quotes
• Ability to assess customer requests, identify the correct part needed to resolve issues, and consult with technical support or engineering as required.
• Maintain a positive attitude when dealing with difficult customers
• Ability to place orders in Visual, following the Parts Order Entry SOP
• Simple releasable part quotes need to be completed within 24 hours of receipt
• Proper disposal and handling of Proprietary documents
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed