Quote Writer - Power Systems

Milton CATMilford, MA

About The Position

Milton CAT is seeking a highly efficient Quote Writer - Sales Administrator to join our rapidly growing team. We are looking to invest in and develop the right candidate to take on increasing roles and responsibilities and drive sales operations of our “Service PM Agreements.” The Service Writer – Sales Coordinator will be a key player in helping our customers lower their overall owning and operating costs of their power systems (generators, industrial/truck engines). Responsibilities include supporting sales reps, quoting service contract agreements, coordinating with service, and providing administrative support to the sales team/manager with day-to-day operations.

Requirements

  • 1+ years in a Sales Support or Service Writer role
  • Organizationally and process driven: Support our sales team and drive efficiencies
  • High energy taskmaster: ability to crank administrative tasks and work with a sense of urgency
  • Solid multi-tasker: loves efficient process and order
  • Strong (internal customer) support and coordination skills
  • Strong technology skills; ability to learn new apps quickly and support them where applicable
  • Solid written and verbal communication skills
  • Hands on/technical knowledge: background in power systems a strong plus
  • Ability to change priorities and remain productive in a dynamic fast paced work environment
  • Excellent problem-solving skills and detail orientation with a high level of accuracy
  • Experience in supporting a sales organization and executives a strong plus
  • Familiarity with “preventative maintenance services”

Responsibilities

  • Create quotes for new and renewing service contracts (parts, services, PM contracts)
  • Become the “go-to person” for sales/sales management
  • Manage customer portals for invoices, PO’s and compliance
  • Assist customers with invoices, PO’s, inspection reports and oil sample reports
  • Coordinate with service and rental teams with scheduling
  • Back-office operations for all things sales and “service contracts”
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