Queue Scheduler

Olympia Orthopaedic Associates • Olympia, WA

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About The Position

Olympia Orthopaedic Associates is hiring a Referral Queue Scheduler in Olympia, Washington. The scheduler is a first point of contact for patients referred to the practice, handling calls in the Referral Queue and ensuring patients are scheduled correctly or transferred to the appropriate location. The position offers opportunities for growth and cross-training within the Registration department.

The role pays $23.50–$35.72 per hour, with pay determined by years of experience. New full-time staff accrue at least 17 days of paid time off per year. The employer is a drug-free, alcohol-free, and smoke-free workplace. Employment is contingent on passing background and pre-employment drug screens, which include nicotine testing.

Requirements

• At least one year of experience in a medical office setting.
• Excellent customer service skills.
• Ability to interact professionally with patients, families, and staff.

Responsibilities

• Handle calls in the Referral Queue.
• Ensure referred patients are scheduled correctly or transferred to their intended location.

Benefits

• Health, dental, vision, life, and long-term disability insurance, with the employer covering part or all of the cost.
• 401(k) plan with company matching.
• Flexible spending plans.
• Uniform allowances.
• Employee Assistance Program.
• At least 17 days of paid time off per year for new full-time staff.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed